There aren't many hotels in the world that can boast such a spectacular location. Topas perches atop a high peak with views of a plunging valley and undulating peaks to one side, and stunning rice terraces and local villages to the other. The views are 360 degrees and spectacular whichever way you turn.
The pool area is also fabulous, an Insta-worthy infinity pool with incredible views in to the valley below. A poolside bar means you don't need to schlep back to the main building, which is located quite a distance away.
On that note, this property would not be suitable for the less mobile or those in wheelchairs. It is a considerable walk from the entrance gate at the top of another and higher hilltop. This does afford spectacular views of the property however as you walk down into it for the first time. Rooms circle the circumference of the peak and some are quite far from the main building. Paths are uneven and can be wet and slippery (it was perpetually misty and damp whilst we were there) as well as poorly lit at night. I would say this adds to the rustic charm however, if everything was too polished it wouldn't feel right. There are even resident goats tethered up to graze within the grounds.
The rooms are certainly in-keeping with that rustic theme, but they lack amenities and are VERY cold if you're there in the winter like we were. Each standalone chalet is entirely constructed of stone, and do not retain heat. I would have hoped in an area that is often cold, they would have tried to make the rooms look and feel more warm and cozy (like they have in the main building). At night the floors especially are like walking on ice, so hope you don't need to use the bathroom at 3am!
Food was somewhat lacking, which is a shame considering the Vietnamese cuisine is so broad and delicious. The evening meal we had was a huge disappointment, I would say the worst meal we had on our Vietnam trip... Certain dishes had to be sent back as items were stone cold. Out of four, not one of us finished our food, yet no staff queried anything.
The most frustrating thing for me were the trips sold by the hotel. They know full well that the second you step out of the property you will be inundated with the local ladies, around 15 of them, wanting to accompany you and "help you" the entire duration of the 2-3 hour excursion. The ironic thing is, the trip itself is advertised as a walk to a village to meet these exact women adorned in their unique tribal attire. Instead you spend the entire walk with these ladies bending your ear with incessant inane chat and probing questions, leaving you unable to absorb the surroundings and just enjoy the walk. It even gets quite dangerous as they insist on helping you up and down slopes and through paddy trenches. One lady in her enthusiasm caused me to fall into a paddy and get my shoes, socks and feet completely drenched. Then of course, as you approach the end, the gaggle produce supposedly handmade items (which curiously you can buy anywhere in SE Asia...) and guilt trip you in to paying for them and for their "assistance" (read hinderance) on the excursion. Now you may argue this isn't the hotel's fault. Except in this case it really is. There are no other hotels in the vicinity and these locals have come to rely completely on this single hotel for income. The hotel tried to capitalise on the location and its people. If it had been approached better and managed sustainably it would have retained a more authentic experience rather than the farce it has become. What is more, the property conveniently miss this detail out of their trip description leading you to believe you are off on a wonderful hike. I find this deceiving, they know your trip will essentially be ruined and yet still take your money. It also makes me question, despite its supposed eco-credentials, just how much (if any) is given back to the local community.