We stayed here for two nights. The staff was amazing. They were so helpful and on top of that always smiling. Room was clean and beds are comfortable, the location is also great. Definitely will be back here again.More
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1
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765Thanosd
54
Grear Hotel with amazing staff
Review of Muong Thanh Sapa
Date of stay: September 2019
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livelovehuglaugh
Singapore
81
via mobile
Giang was patient and attentive to our request. We initially had twin room booked by our tour agent and he managed to make special arrangements for double room adjacent to each other. The room was beatifully decorated for our parents birthday celebration. One of the toilet was not leveled and it will flood the whole toilet after shower. Room service was prompt to clean up for us.
Date of stay: April 2019
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
muongthanhsapa, Chủ sở hữu at Muong Thanh Sapa, responded to this reviewResponded 29 April 2019
Dear livelovehuglaugh,
Thank you for sharing your experience with us on Tripadvisor. We are pleased that your overall stay was enjoyable and that our hotel facilities and services have exceeded your expectations. Your kind word about our Sale Executive Mr Giang is much appreciated. He joins me in thanking you for recognizing his efforts. We are look forward to welcoming you again in the future at Muong Thanh Sapa Hotel.
Yours sincerely,
General Manager
Trung Dang (Mr.)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mendel p
2
via mobile
me and my friend came for a weekend for vacation and we gut treated very well
Excellent staff and Excellent service
it's very relaxing place by the sapa lake
very good food
Comfortable beds
You get treated very well
I would recommend it to all
Date of stay: April 2019
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
muongthanhsapa, Chủ sở hữu at Muong Thanh Sapa, responded to this reviewResponded 24 April 2019
Dear Mendel p,
Many thanks for your overall great review for Muong Thanh Sapa. We are glad that our rooms, food and friendly staff were to your liking. Providing our valued guests warmth hospitality is our steady goal and we are very glad that you recognized this.
Warmest regards,
General Manager
Trung Dang (Mr.)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kadeg2019
Brisbane, Australia
11
via mobile
Got off the night bus and didn’t even have a booking in advance and they let us check into the room early. Room is very clean and has everything you need and wifi is super fast. Also breakfast is good
Date of stay: January 2019
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
bigalpaca
11
We stayed there on our trip to Sapa mid-Dec 2018 and really enjoyed it. The staff was very motivated, helpful and friendly. Great service at the restaurant too. The room was nice and tidy. We can totally recommend the Muong Thanh for your visit to Sapa.
Date of stay: December 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael G
Whitby, Canada
3
via mobile
Very clean beds and airconditioner great, showers hot water good value. Food breakfast very good. Went down to eat do not disturb sign on. Maid cleaned room anyway. Left wallet in room with lots of cash. Nothing taken (greatful) but man come on safes in room is a must !
Date of stay: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TranLuan, General Manager at Muong Thanh Sapa, responded to this reviewResponded 15 November 2018
Dear Michael,
We would like to thank you for choosing Muong Thanh Sapa Hotel
On behalf of everyone here at Muong Thanh Sapa Hotel, Thank you very much for sharing your experience you have with our hotel here on Tripadvisor.
I am so sorry to hear about your unfortunate experience. That was truly not our attention. We really appreciate your feedback and hope you do give us the chance to make it right!
As you know, The Muong Thanh Sapa hotel has just completed renovation a few months of business. So we are still upgrading our system. And we thank you for pointing this out to us.
We are very pleased to read that you appreciated our hotel facilities,food and have such an enjoyable stay with us at the Muong Thanh Sapa Hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.
Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work.
Once again sincere thanks for staying with us and again I hope you enjoyed the experience.
We do hope to see you next time in beautiful Sapa!
Best regards
Tran Luan (Mr.)
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC