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2 - 7 of 137 reviews
Reviewed 22 April 2019 via mobile

me and my friend came for a weekend for vacation and we gut treated very well
Excellent staff and Excellent service

it's very relaxing place by the sapa lake

very good food
Comfortable beds
You get treated very well

I would recommend it to all

Date of stay: April 2019
Trip type: Travelled with friends
Thank Mendel p
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
muongthanhsapa, Chủ sở hữu at Muong Thanh Sapa, responded to this reviewResponded 24 April 2019

Dear Mendel p,
Many thanks for your overall great review for Muong Thanh Sapa. We are glad that our rooms, food and friendly staff were to your liking. Providing our valued guests warmth hospitality is our steady goal and we are very glad that you recognized this.

Warmest regards,
General Manager
Trung Dang (Mr.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2019 via mobile

Got off the night bus and didn’t even have a booking in advance and they let us check into the room early. Room is very clean and has everything you need and wifi is super fast. Also breakfast is good

Date of stay: January 2019
Trip type: Travelled as a couple
1  Thank kadeg2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2019

We stayed there on our trip to Sapa mid-Dec 2018 and really enjoyed it. The staff was very motivated, helpful and friendly. Great service at the restaurant too. The room was nice and tidy. We can totally recommend the Muong Thanh for your visit to Sapa.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank bigalpaca
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 October 2018 via mobile

Very clean beds and airconditioner great, showers hot water good value. Food breakfast very good. Went down to eat do not disturb sign on. Maid cleaned room anyway. Left wallet in room with lots of cash. Nothing taken (greatful) but man come on safes in room is a must !

Date of stay: October 2018
Trip type: Travelled solo
Thank Michael G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TranLuan, General Manager at Muong Thanh Sapa, responded to this reviewResponded 15 November 2018

Dear Michael,

We would like to thank you for choosing Muong Thanh Sapa Hotel

On behalf of everyone here at Muong Thanh Sapa Hotel, Thank you very much for sharing your experience you have with our hotel here on Tripadvisor.

I am so sorry to hear about your unfortunate experience. That was truly not our attention. We really appreciate your feedback and hope you do give us the chance to make it right!
As you know, The Muong Thanh Sapa hotel has just completed renovation a few months of business. So we are still upgrading our system. And we thank you for pointing this out to us.

We are very pleased to read that you appreciated our hotel facilities,food and have such an enjoyable stay with us at the Muong Thanh Sapa Hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.

Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work.


Once again sincere thanks for staying with us and again I hope you enjoyed the experience.

We do hope to see you next time in beautiful Sapa!

Best regards
Tran Luan (Mr.)
General Manager

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Reviewed 14 February 2018 via mobile

Terrible for 3 star hotel. No telephone, no tivi cable. I and my family are on holidays, we have a trip to sapa and stay at Muong Thanh hotel. I recommend to any one who will go to Sapa, never ever stay at this hotel, will be a nightmare

Date of stay: February 2018
Trip type: Travelled with family
Thank thomasthaotran
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TranLuan, General Manager at Muong Thanh Sapa, responded to this reviewResponded 15 March 2018

Dear Mr. Thomas T
Thank you for choosing our hotel and let us know your comment about the situation of hotel.
We apologize for any inconvenience you experienced during your stay at the hotel.
Because the hotel is being Renovations, so TV cable and telephone is not available.
We will try our repair our hotel to serve you and your family better in the next visit.
Thank you very much and hope to see you again.

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