I spent a weekend here with my friends. The reception is very good and swift. They are so helpful to find us a reasonable ride from Lao Cai station straight to the hotel. I truly adore the staffs here for their cheerfulness and great support.

We also got a complimentary upgrade with our room, more spacious with a nice balcony. Bathrooms are clean and stocked full with necessities. Beds are soft and very comfortable. Breakfast is served on time, steaming hot and balance with different options.

Highly recommend this hotel to other travellers to Sapa!

We only chose to stay here due to a sudden change in our schedule requiring us to quickly book a hotel for the night. We were exceptionally lucky as the service at this hotel is unparalleled anywhere else we have been in Sapa. Rooms are clean and tidy and beds are extremely comfortable. Staff helped us with transport, recommended restaurants, assisted with onwards travel and generally were in hand to assist with anything we needed. We felt very welcomed. We didn't have the breakfast. The town is within walking distance (albeit up a hill) although motorbike taxis and regular taxis are easy to arrange. If you want to stay in Sapa town - you should stay here.

We stayed here for two nights and the staff were amazing. They helped us arrange travel to our next destination, gave us recommendations for the town and were generally lovely.
The room was great and the hotel was very clean.