We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$53
View deal
Expedia.com
US$64
View deal
FindHotel
US$45
View deal
PricelineUS$60
Hotels.comUS$64
HurbUS$108
View all 15 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (79)
Filter reviews
79 results
Traveller rating
55
15
5
2
2
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
55
15
5
2
2
See what travellers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 79 reviews
Reviewed 16 March 2020

We stayed only one night, but we liked it! Emma from the reception was a pearl, she was very kind and welcoming! The food was good and fresh! If you like a very good service, choose this hotel, you will not regret!

Date of stay: March 2020
Trip type: Travelled as a couple
Thank roxaneb649
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tranthao_lacasahotel, Người quản lý at Lacasa Hotel, responded to this reviewResponded 30 March 2020

Hello Roxanel,
Thank you so much for choosing our hotel and your review for us.
We are very happy to know you enjoyed your stay in our hotel and our service.
We look forward to seeing you again in your next trip to Sapa.
Warmest regards,
Emma Thao (Ms.)
Lacasa Sapa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020

The receptionist who were there on the 15or 16 evening (maybe emma) who helped me much with my food alergy. She helped me to translate in vietnamese and made sure they were not in any of the breakfeast buffet (wich is at 100000 and quith worth the trip if u are a fan of bacon as i am!)

Date of stay: March 2020
Trip type: Travelled as a couple
Thank NicolasR2517
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tranthao_lacasahotel, Người quản lý at Lacasa Hotel, responded to this reviewResponded 30 March 2020

Hello Nicolas,
On behalf of all the staff in Lacasa, we would like to thank you for everything. Thanl you for choosing our hotel and your kind words.
We are very happy to know that you enjoyed your stay in our hotel.
It's our pleasure to help you feel better when you stayed in our hotel.
See you in your next trip to Sapa.
Wish you the best,
Emma Thao (Ms.)
Lacasa Sapa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2020

We absolutely loved this place. Location is great with a nice balcony views very close to the tourist centre if you need arranging any trekking trips. Rooms were very clean and comfortable.Staff was very attentive and helpful with arranging everything we needed and provided valuable recommendations. Special thanks to Emma who sorted out our transport and was one of the nicest people we have encountered in Vietnam. Very professional and lovely.
Highly recommend!

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank dianabD2114LN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tranthao_lacasahotel, Người quản lý at Lacasa Hotel, responded to this reviewResponded 30 March 2020

Hello Diana,
Thank you so much for choosing our hotel and your kind words to us.
We are very happy that you enjoyed your stay in our hotel.
See you in your next trip when you come back to Sapa.
Warmest regards,
Emma Thao (Ms.)
Lacasa Sapa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020 via mobile

From the beginning till the end, I felt warmth hospitality served by Cee and the team. We arrived early morning from a sleeper bus and we were freezing. He was attentive in offering us to warm ourselves with their breakfast options in their restaurant. I'd admit their pho is good as recommended.

We booked the family room so it is a huge huge room for a standard 3* Vietnam hotel but there was some feedback on the room that was quickly amended with another room change.

Be prepared for lots of walking around Sapa Town and also the hotel as there is no lift but no complaints for me as the staircase was quick despite we stayed on 3rd floor.

Liked the fact that it is only 5-10 mins away from town, station and pretty much accessible everywhere on foot and the hotel has a nice touch of soft jazz playing at the background of the hotel.

They even went above with our request to help wash our shoes as they were rotten from our village trekking.. 50k Dong per pair and they return it to you first thing in the AM before the start of a new day.

Room was basic but fulfilling with fast speed Internet where you can stream YouTube. Room can be a little cold at night and the air conds somewhat went on "reset" mode each time we came back to the room.

It was a happy and fun stay due to the team in Lacasa Hotel. May not recommend the massage as it was mediocre for foot massage and maybe its a thing here that the masseuses tend to talk very loudly with each other during masssage but all in all had been a pleasant stay.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank Amelia J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tranthao_lacasahotel, Người quản lý at Lacasa Hotel, responded to this reviewResponded 30 March 2020

Dear Amelia,
Thank you for choosing our hotel and taking time to give us a review.
We are happy that you enjoyed your stay in here.
We will move your comment to our hotel staff and the problem from massage to our manager.
We promise this will not happen again.
See you in your next trip to Sapa.
Warmest regards,
Emma Thao (Ms.)
Lacasa Sapa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020 via mobile

I arrived in Sapa with a pre-booked room in other hotel. Unfortunately, due to unexpected conditions of that hotel, we decided to find out for other lodging.
Lacasa Hotel located bit on the upper side, if you are walking, it takes about 5-10mins from the Sapa main area.
Upon arrival, we were warmly greeted by the staff along with nice hot tea. We were offered for a suite room with a very good deal, stayed there for 2 nights.
The breakfast was good, since we are the Muslim traveller, the staff was really helpful in ensuring we are feed with the Halal food. i.e. they provide salad, boiled eggs, fruits, bread.
The minor thing we would like to highlight is the water temperature was sometime uneven, so you need to be alert about it.
To Miss Emma, Cee & the rest of the Lacasa crew, thank you for your great hospitality. Surely to come back here again.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank mhidayatms
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tranthao_lacasahotel, Người quản lý at Lacasa Hotel, responded to this reviewResponded 30 March 2020

Dear Mhidayatms,
Thank you for choosing our hotel and your kind words.
We are very happy to know that you enjoyed your stay in our hotel.
We will share your review to our hotel staff. We believe this will be a big motivation for our hotel staff to try our best to make our service better and better.
We look forwards to see you in your next trip to Sapa.
Best regards,
Emma Thao (Ms.)
Lacasa Sapa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews