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Reviewed 13 May 2019 via mobile

Location is ok but that's it, cold shower and food, staff don't understand English very well.
On the good side the bed was comfortable and the room size is ok, if your coming from Hanoi just for an overnight stay just pack a back pack, we brought our luggage and once that is in the room your walking over it as there isn't an place to put luggage

Date of stay: May 2019
Trip type: Travelled as a couple
Thank 657markq
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 April 2019 via mobile

My experience staying at Sapa Legend Hotel & Spa was great! With its competitive price, new and modern infrastructure, the hotel is among the top choice to stay for families and friends for a short stay at Sapa.
- Location: 4/5 - Very close to the bus station, all restaurants, the Phanxipang cable and Sapa centre (10 min walk)
- Service: 4/5 - Dedicated staff, very supportive and professional. They also help with motorbike rent and advice to tour around.
- Infrastructure: 4/5 - Room setting was new and similar to photos provided by hotel. Room was also very clean. I arrived at Sapa when there was shortage of water but there was no problem during my stay at the hotel.
- Food: 4/5 - Ton of food and drinks for breakfast: from Pho to toast and desserts and drinks. To be honest, having tried food and drinks at Sapa, I was suprised with the good quality of food at the hotel.
- Overall: 4/5

Highlights:
Hotel staff is a good source of support when travelling to Sapa: Check for advice from staff for any service used - location to travel, they would be very willing to support and give you valuable advice! Trust the locals who are paid to give your best stay experience!
Bang for the buck: Among top choices to stay at the centre of Sapa, considering its competitive price, good location and client service!

Date of stay: March 2019
Trip type: Travelled with friends
1  Thank ChuhchahChihchuh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 April 2019 via mobile

Me and my group stayed for 2 nights. 4 rooms of 10 din't worked AC properly. Very hot in a room. AC DIDN'T WORKED!
Senond- THE BREAKFAST FOR 3.5* hotel teribble - THE STAFF DIDN'T KNOW ENGLISH, THE SERVICE WAS EXTREMELY SLOWLY, NOT ENOUGH FOOD AND PRODUCTS!
The management of the hotel when asked explanations was very rude! Never back again. Really disappointed.

Date of stay: April 2019
Trip type: Travelled with friends
1  Thank ozy63
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 April 2019

I came to the city 10 years ago, I chose the tourist company from Ho Chi Minh, a complete package, we did not sleep well on the train, the crowded car took us from the train station to our distribution on some hotels, we distributed early in a modest hotel other than ours.
So we came in the afternoon, after a tiring trip to kat Kat Heritage Village.
The receptionist was good with the difficulty of communicating linguistically, we tried to request a room overlooking the lake but she told us it was not vacant !? After a long, painstaking walk, we were surprised when we woke up that the window looked inside the hotel (one of the corridors), although the room was clean and complete, the hotel generally looked at the lake (artificial) only partially .. breakfast is ok, and the diner He was elegant and delusional if we had not discovered that he was a non-halal (pig) and could not replace it !..

Room tip: try to ask them a room view lake ..
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Salman H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 March 2019

Everything was nice but can be improved. Hope the staff can understand English better and maybe the Housekeeping can be more organized. Our encounter - After our return from Cat Cat Village, our room door was found opened and unattended. After informing Front Desk of the incident and request to make room, we left for lunch. Upon returned from lunch, the room was still not made. Finally done after our return from afternoon coffee but the toiletries was not replenished eventhough our bath foam was empty. Having said all, it was still a decent and clean hotel. The staff were polite but hope they can break language barrier. Definitely no excuse for the open door, that's security issue.

Date of stay: February 2019
Thank 865yvonnek
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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