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Reviewed 29 September 2020

The service quality is absolutely exceptional. Customer care services was amazing. I would most definitely recommend them just based on that alone. Truly welcoming and amazingly helpful thank you to Handro who was available all the options provided and help given !!! he made it so amazing our stay for me and my brother . They were so friendly and welcoming and very very professional and helpful as they took really really extra care of us

highly recommended this place 1 min walk to the most amazing beach in canggu they got everything u need from spa to gym and amazing cafe" :)

Thanks to Zin Team and to Andrew and Handro

Date of stay: September 2020
    • Value
    • Cleanliness
    • Service
Thank hellocapitano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales Zin Hotel Canggu, Marketing at ZIN Canggu Resort & Villas, responded to this reviewResponded 29 September 2020

Hello Capitano

Suskma and thanks kindly for the great review and feedback.
It is wonderful for the team to hear directly that all their hard work is paying off.
We strive to make each guest feel special with that added personal touch.

It was our pleasure as well to have you and your brother stay with us at ZIN.
Please pass by to say hi again anytime you back on island.

Enjoy your time back home in Gili with your brother.

Shokran, Terima kasih and thank you,

Kind regards
Andrew and the ZIN team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2020 via mobile

A nice getaway here in canggu Bali. First time in this wonderful country and I enjoyed my stay at Zin. Boutique style rooms w high ceilings and comfortable beds was a great place to relax at the end of the day. The cafe downstairs has pretty good food and the pool is a beautiful tropical setting. I enjoyed my stay very much at Zin

Date of stay: March 2020
Trip type: Travelled as a couple
Thank dominictramonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales Zin Hotel Canggu, Marketing at ZIN Canggu Resort & Villas, responded to this reviewResponded 29 September 2020

Hi Dominic

Thanks kindly for taking the time to share this great review and your valuable feedback.
It is a pleasure to have you stay with us at ZIN Canggu.

Hope to see you again soon
All the best

Andrew and the ZIN team .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2020

Loved everything about this place. We stayed at ZIN in Berawa before and wanted to try the new one in Canggu. The service, the people, everything was perfect! Special thanks to the lovely staff who were so sweet for our boys. We will come back again!

Angel

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
Thank angel_jkwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZIN_canggu, General Manager at ZIN Canggu Resort & Villas, responded to this reviewResponded 13 March 2020

Dear Angel

Thank you for your review
We are very happy to hear that you really enjoy staying at our villa and also really like the design of our villa.
Our team is very happy to hear that your boys are happy and can be close to our staff.
don't hesitate to give us constructive advice so we can be better in the future.

Warm greetings from us
Management

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Reviewed 13 February 2020 via mobile

Big rooms, clean shower and toilet ,I can find a better one for the price. We paid USD 160 for 1 night for 2. And breakfast is not included. But they gave free 30min. Massage. Overall it’s a good stay.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Swabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZIN_canggu, General Manager at ZIN Canggu Resort & Villas, responded to this reviewResponded 5 March 2020

Dear Swabe

Thank you for your review
We are very happy to hear that you enjoyed staying at our villa.
We are also glad that you like the design of our villa, which is a modern design mixed with traditional.
Our villa is also very special because there are many concepts about nature and environment friendly.
for the price we are very dynamic where during weekends and high season our prices are very competitive and equal to the service we provide.
don't hesitate to give us constructive suggestions so we can be better in the future.

Warm greetings from us
management

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Reviewed 10 February 2020 via mobile

Fabulous service, couldn’t be faulted. Fair bit of noise late at night (every night) due to surrounding bars however which was very off putting . Staff apologetic and accommodating in this. Staff allow shower in a room during the afternoon which assisted prior to our departure.

Date of stay: February 2020
Trip type: Travelled with friends
Thank ShsbbehrienQwerty123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZIN_canggu, General Manager at ZIN Canggu Resort & Villas, responded to this reviewResponded 5 March 2020

Dear Shsbbehrien

Thank you for your review
We are very happy to hear that you enjoyed staying at our villa.
We sincerely hope that our villa will become an unforgettable sweet memory for your holiday.
We are also sad to hear that you are experiencing noise problems while staying overnight and we are already working with local authorities so that this does not happen again in the future.
don't hesitate to give us constructive suggestions so we can be better in the future.

Warm greetings from us
Management

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