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3 - 8 of 187 reviews
Reviewed 23 May 2018

Wonderful hotel, great service and clean. Nearby there are Malls and convenient store, the best thing is it is near to MRT/LRT station where we can explore the city easily. We had a very comfortable stay.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank zh0ngyic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

You know, I’ve been to a few hotels in China, from palatial rooms in Beijing to some really unacceptably smelly dirty rooms in Shanghai (and some nice ones there, too!) I think standards are steadily rising in the tourist economy in China, as evidenced by this Radisson.

There were a couple of unseasonably hot days, and my AC was barely working (I’ve come to expect this just about anywhere outside of the US...) They sent an engineer to look and changed my room after he couldn’t fix it. Lo and behold, working AC! Sure, it’s not the hyper-cooling AC we’re used to in the US, but it kept the room decently cool when it was oppressively hot and humid outside, which was great.

The staff is very good and friendly, and speak enough English to communicate on what you need. Breakfast is serviceable, and the coffee not bad, which was an unexpected plus...

My corner room overlooked a very busy intersection but was pretty quiet. TV was nice and had all the major international news in English as well as HBO (I didn’t explore further).

The bathroom was perfectly fine too.

And importantly, the room didn’t *reek* of cigarettes! That’s a first for a relatively inexpensive hotel room in China.

“Relative” is the word when talking about hotels in this area, and for me a clean, quiet, well-managed business in this case is a marked improvement over the last hotel I stayed in Tianjin a number of years ago. And the price is right!

Date of stay: April 2018
Trip type: Travelled on business
Thank Pufay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

Once again a western brand with no concept of western customer service. had to wait 40 minutes for our room to be ready, we had 4 interactions with the reception staff during this time, not one smile from any of them. you feel like an inconvenience, rather than welcome.
good size room, with city view, although not an attractive city. Even on 19th floor traffic noise was really annoying. when anything was delivered from housekeeping and the same look of inconveniencing them, rater than 'happy to help'.
breakfast is served until 11, at 9.30 most of the hot dishes were empty and when asked for more told 'it's not my job ask another person'. is it also too much to ask for a warm plate to put your hot food on?
whilst it's good to know the staff take an interest in the quality of the food, picking up with your fingers and eating it whilst working isn't a good way!
But when, what I assume are two managers arrive on scene and you see the way that are dressed and presented perhaps you can understand the standards of their staff.
I have stayed at Radissons all over the world and this is by far the worst in regards to customer service.
I would like an explanation of the poor service from radisson.

Room tip: don't expect radisson levels of service here
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank markcA9309DG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Wonderful Hotel and city, normally people didn't know any language other than Chinese, Whatsup services not available in China, halal food is not available generally, so you have to find halal food carefully as there is a language barrier as well.

Room tip: best view on the top floors
Date of stay: November 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Nouman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

Stayed here for three nights. Can certainly see why the hotel lost the Blu moniker. Housekeeping over the phone and in person are the only highlights of this hotel. They are what's keeping this from a two star review. They were very friendly and prompt.

The front desk seems undermanned. The concierge is very terse but does have helpful information. Can't help but feel the lobby staff don't want to be there and there is a crankiness boiling just below the surface. Every interaction is perfunctory at best.

Heavily stained carpet, poorly installed shower walls that let water out, perforated upholstery, and dirty sink counter are in line with what a motel in this city can offer at one third of the price. The view is very nice if you can look past the dirty windows. To be fair, it looks to be very hard to clean these Windows from the outside due to how the outside facade is constructed, with twin layers of glass and dirt trapped in between. The AC will not dip below 26 Celsius (79 Fahrenheit) regardless of what you set the temperature control to could be a major deal breaker for many.

It's not an expensive stay but I've gotten a much better experience from a similarly priced place in Tianjin on this very trip.

Date of stay: May 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank inchpebble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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