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Holiday Inn Express Tianjin City Center
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Reviews (124)
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All reviewscentral areafree breakfastchinese foodtianjin cityoverjoyedchinatidybusiness
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1 - 6 of 124 reviews
Reviewed 26 February 2018

This hotel needs a bit of money spent on it. The carpet in the room and the entrance area look pretty sad. The outside doesnt look very good at all. The rooms are basically O.K. and the free breakfast O.K. The service was excellent

  • Stayed: January 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Oztraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
天津智选假日, Guest Relations Manager at Holiday Inn Express Tianjin City Center, responded to this reviewResponded 1 March 2018

Dear guest,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the carpet and the entrance area. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Have a nice day!

Warm regards,

IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Me and my siblings stayed for weekend. The receptionists are very helpful from the moment we checked in until we checked out. Thank you Front Office team for your wonderful service

The room is a little outdated but its ok. However, the bed and pillows are comfortable. However, the room we stayed has no amenities.

Breakfast needs to improve. Less selection of food is acceptable, however, all the food that serve at the buffet were either salty or no taste at all. Plus, the juices, milk and soya milk has no taste at all. And it seems they mix it with 80% water. We suggest, your Food and Beverage team will look for this matter.

Again, thank you very much for your good service and we will definitely recommend it to our family and friends

Stayed: December 2017, travelled with family
Thank abstinence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
天津智选假日, IHG Social Listening Team at Holiday Inn Express Tianjin City Center, responded to this reviewResponded 7 January 2018

Dear abstinence,

Thanks for choosing to stay in our property. We appreciate your comments and are very delighted to know that the service we provided, the bed and pillow were up to your par. However, we are also sorry for the breakfast quality failed to meet your expectations. Rest assured your advice will be send to our management team for evaluation and more changes would be made in the future. Hope you can choose to stay with us again to witness our changes.

Warm Regards,
IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We came here for an exhibition. Well located for our business. Small rooms but tidy. Good service. Cozy enough while about 15 degree outsise.
However, Chinese food is mostly fried dishes so not suitable for us. It's too fatty.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank Phungnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
天津智选假日, Manager at Holiday Inn Express Tianjin City Center, responded to this reviewResponded 15 October 2017

Dear Guest,

Thank you for staying with us and share your reviews.As the intercontinental Holiday Inn brand hotels, we are adhering to the new Holiday Inn brand philosophy, that is, "no you don't need, simple travel at home." Welcome you to visit our hotel, we wish you good mood every day.Thank you!

IHG Social Listening Team

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Reviewed 10 September 2017

Stayed there two nights with family back in May. Everything, in particular the service is great. Overall, considering the relatively low room rate, I think this is one of best Holiday Inn Express (>15) I have stayed worldwide

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank cmxpek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
天津智选假日, Manager at Holiday Inn Express Tianjin City Center, responded to this reviewResponded 11 September 2017

Dear guest, Thanks for choosing to stay in Holiday Inn Express Tianjin City Center .Our hotel provides quiet sleep quality.If customers have any demand can contact the front desk to negotiate.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, IHG Social Listening Team

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Reviewed 15 April 2017 via mobile

The Holiday Inn Express is close to the Tianjin Eye, in a central area of the city. The rooms are bigger than average for the chain, but a bit old. Breakfast is mostly Chinese food, with only bread and butter being western.

Stayed: March 2017, travelled on business
Thank Marcelo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
天津智选假日, Manager at Holiday Inn Express Tianjin City Center, responded to this reviewResponded 17 April 2017

Dear guest,

Thank you so much for choosing our hotel. It is our honor to have you staying with us.Also thank you for spending your time on the comment .We are so glad that you had vacation with us.We aim to be a great hotel that guests love .Wish you a good day and we are looking forward to see you soon.

Sincerely,

IHG Social Listening Team

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