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Reviews (1,155)
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Traveller rating
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All reviews denny s costa rica free breakfast hotel bar grocery store close to the airport business center hot tub nice pool front desk staff iguazu dennys sangria alamo shuttle downtown cab
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Reviewed 3 March 2020 via mobile

Well we met people who said they have been coming to Costa Rica for 34 years and love this place but this seemed like the place which had the least to do or close to anything. I was glad to be close to the airport though.

Date of stay: February 2020
Trip type: Travelled as a couple
3  Thank Berries1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Guest Relations Manager at Irazu Hotel & Studios, responded to this reviewResponded 5 March 2020

Dear Berries1 , thank you so much for posting your kind comments.

We really hope that your stay with us was very pleasant and we are glad that you found our facilities so nice. We think that we do have a very convenient location since we are about 15 minutes away from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas. We are very soory that you did not think so.

It was a pleasure being at your service. Thank you for staying with us. We hope to see you again in the very near future.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020

I was so pleased with the hotel. To top it off my customer service rep. Vinicio was so helpful he upgraded me to a King Room as I am traveling alone and save a double for other guest to use. And even though there were three people in front of me had me all setup in 10 minutes. There was a International Tennis Tournament in the area which was also involved. Kudos to him. The AC was awesome as I live with none in Nosara. This hotel has the same amenities as a 5 star in Nosara plus a Dennys and two other restaurants on property or Nearby. Close to the small airstrip which I arrived in Pavas. The Buffet was really setup to handle many people at one time from6-10 am.
I will return if I ever have the need to do business in San Jose again. Pura Vida...

Date of stay: March 2020
Thank JaiiHein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Guest Relations Manager at Irazu Hotel & Studios, responded to this reviewResponded 5 March 2020

Dear JaiiHein, thank you for sharing your delightful comments about your stay with us.

We are elated to learn that you had such a wonderful hotel experience since you really liked erverything the hotel offers and provides. This is very rewarding to us because we really thrive on our guests' total comfort, satisfaction and well being. By providing our guests with very comfortable and well equipped accommodations, excellent services (like our complimentary daily breakfast among many others) and by having a very attentive and helpful staff (just like Vinicio), w eensure that our guests get all the rest and sleep they might need and that they feel mor ethan wlecome and right at home.

It was a pleasure having you as a guest. Thank you for staying with us. We hope to see you back again very soon.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020 via mobile

Stayed here our last night in Costa Rica. The room was clean and comfortable. Breakfast was delicious, with many varieties of fruit, juices and dishes. The front desk staff are professional, friendly and speak English very well; very attractive too. Shuttle is available to the airport for a small fee. Beautiful pool and surrounding. The casino is a bonus. Live tables, not just slots.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank goodcrchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Guest Relations Manager at Irazu Hotel & Studios, responded to this reviewResponded 25 February 2020

Dear goodcrchick, thank you for sharing your fabulous comments about your stay with us.

It is just wonderful that even though it was so short it was so pleasant and fun and that you got all the rest and sleep you needed before your flight. It is very rewarding knowing that you liked our complimentary daily breakfast so much and that you found our front desk staff so attentive and friendly. By providing our guests with excellent accommodations and services, we ensure that they feel totally comfortable and that they will definitely are going to return.

It was a pleasure being at your service. We hope to see you back again soon. Thank you for staying with us.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2020

I love the place rooms are nice great Breakfast ,close to many places , great attention fro. The staff located not far from Down town San Jose Access by bus taxi , nice pool and you can feel very relaxed

Date of stay: February 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank cmondr918407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Guest Relations Manager at Irazu Hotel & Studios, responded to this reviewResponded 25 February 2020

Dear cmondr918407, thank you for posting your amazing comments about your stay with us.

It is very rewarding that it was so good since felt truly comfortable, had lots of rest and loved our rooms and facilities in general. We are also very happy that you liked our staff's customer services so much and found our location so convenient (we are about 15 minutes away from the airport, 10 minutes away from downtown and from the country's best commercial and entertainment areas).

It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again very soon.

Best regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020

From our arrival through to our departure we were made to feel really welcome here. Our room was clean and very comfortable with good amenities, the pool and gardens were attractive and breakfast was more than adequate.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Guest Relations Manager at Irazu Hotel & Studios, responded to this reviewResponded 24 February 2020

Dear John P, thank you for sharing your lovely comments about your stay with us.

It is very rewarding that it was such a wonderful hotel experience since you had a very pleasant time and felt very comfortable and more than welcome. We are very glad that you liked our facilities so much, especially the comfort of your room and our complimentary daily breakfast. We are very proud to have a very attentive and friendly staff that would never hesitate to go the extra mile for our guests.

It was a pleasure having you as a guest. Thank you for choosing us. We hope to see you again very soon.

Best regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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