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All reviews denny s front desk great hotel sjo airport safe area room was clean close to the airport stay there again bw karina balcony shuttle pharmacy amenities cr
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Reviewed 4 weeks ago

We had a great stay at the Best Western. The only issue we had was our air conditioner broke and started pouring water - they immediately sent someone to fix it and when it couldn’t be fixed they switched us to a new room. The pool is really nice. All the people are incredibly friendly. It’s right across the street from the beach access.

If you’re wanting to surf, get Eric’s information from you the front desk. He’s awesome!

Date of stay: March 2021
Review collected in partnership with this hotel
Thank magenrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie Espinoza, Marketing at Best Western Plus San Jose, responded to this reviewResponded 3 weeks ago

Dear magenrae, thank you so much for sharing your fantastic comments.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2021

The positive review is all to the great service given. Everyone was very nice and helpful. The breakfast was amazingly delicious and probably the best breakfast I have had in a while. Costa Rica style

Date of stay: March 2021
Review collected in partnership with this hotel
Thank paulinalinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie Espinoza, Marketing at Best Western Plus San Jose, responded to this reviewResponded 4 weeks ago

Dear paulinalinas, thank you so much for sharing your fantastic comments.

We are elated that your stay at our hotel was so great and that you had such a fabulous time. By providing our guests with very nice and comfortable accomodations, excellent service and by having a very attentive and helpful staff, we ensure that they have superb hotel experience just like you did because nothing is more important than our guests' total comfort, satisfaction and well being.

It was a pleasure being at your service. Thank you for making us your hotel of choice. We hope to see you back again in the very near future.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2021

From the great pillows to the powerful infinity jacuzzi to the well-trained staff, I was totally satisfied. Having a balcony overlooking the large landscaped courtyard full of orchids was also a plus. AND they have an agreement with a huge new Gold's Gym next door, so I could work out!

Room tip: I loved the 4th floor view of the property. Hardly knew I was downtown!
Date of stay: March 2021
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank DebinGrecia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie Espinoza, Marketing at Best Western Plus San Jose, responded to this reviewResponded 30 March 2021

Dear DebinGrecia, thank you so much for sharing your fantastic comments.

We are elated that your stay at our hotel was so great and that you had such a fabulous time. By providing our guests with very nice and comfortable accomodations, excellent service and by having a very attentive and helpful staff, we ensure that they have superb hotel experience just like you did because nothing is more important than our guests' total comfort, satisfaction and well being.

It was a pleasure being at your service. Thank you for making us your hotel of choice. We hope to see you back again in the very near future.

Warmest regards.
Marjorie Espinoza.
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2021

This place was my oasis for my dental work vacation. I have chronic pain issues so the cold pool and hot jacuzzi were perfect. Breakfast staff was super friendly and the food was good. The staff was very friendly. I have been fully vaccinated but the security and staff kept good COVID conscious practices going (hopefully that part is outdated soon). Rooms cleaned upon request. No problem getting clean towels and supplies on days I did not clean the room. Stayed four nights on front end and five nights on the back end. Place was pretty empty for most of it. Centrally located so Ubering anywhere is cheap and fast, but you can't hear the highway or city from your balcony. Access to a HUGE Gold's gym but I didn't feel like working out with a mask on. If that goes away next time I'm there it will be a huge benefit. Friends were able to visit me and park for free. I was able to check them in overnight if they were going to stay.

Room tip: Worth a bit extra to face the pool
Date of stay: March 2021
    • Value
    • Sleep Quality
    • Service
Thank ryan1584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie Espinoza, Marketing at Best Western Plus San Jose, responded to this reviewResponded 30 March 2021

Dear Guestryan1584, thank you so much for sharing your fantastic comments.

We are elated that your stay at our hotel was so great and that you had such a fabulous time. By providing our guests with very nice and comfortable accomodations, excellent service and by having a very attentive and helpful staff, we ensure that they have superb hotel experience just like you did because nothing is more important than our guests' total comfort, satisfaction and well being.

It was a pleasure being at your service. Thank you for making us your hotel of choice. We hope to see you back again in the very near future. Please take very good care of yourself.

Warmest regards.
Marjorie Espinoza. Guest
Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2020

Wonderful atmosphere, reliable internet, great food, and wonderful customer service. All at a great price point. I would highly recommend your stay here if you have to work and do a vacation trip. Enjoy!

Date of stay: November 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Discover776226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie Espinoza, Marketing at Best Western Plus San Jose, responded to this reviewResponded 26 November 2020

Dear Discover776226, thank you so much for sharing your fantastic comments.

We are elated that your stay at our hotel was so great and that you had such a fabulous time. By providing our guests with very nice and comfortable accomodations, excellent service and by having a very attentive and helpful staff, we ensure that they have superb hotel experience just like you did because nothing is more important than our guests' total comfort, satisfaction and well being.

It was a pleasure being at your service. Thank you for making us your hotel of choice. We hope to see you back again in the very near future. Please take very good care of yourself.

Warmest regards.
Marjorie Espinoza. Guest
Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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