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Traveller rating
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22 - 27 of 2,327 reviews
Reviewed 5 weeks ago via mobile

We spent three nights here and we were sad to leave because we had such a nice time. Our junior suite room was very spacious with 2 king sized beds, a huge bathroom with walk-in shower and tub, and a large balcony where we enjoyed watching birds and monkeys playing in the trees. The hotel staff were all very friendly and helpful whenever we had a request. When I asked about a rollaway bed for the kids the hotel staff brought one very quickly, and when we had an issue with the lock on our balcony door maintenance arrived to repair it right away. Javier was our waiter every morning and he always greeted us warmly and asked about our day. He even remembered our son’s preference for lizano sauce and brought it out before he made the request.

The beach is a 5-10 minute walk through the jungle, but worth it because it was such a beautiful and uncrowded spot. We also enjoyed the pool area, especially during happy hour with two for the price of one drinks! The Costa Rican people are very warm and friendly and we always felt welcomed during our travels. We would definitely like to return to Costa Rica and stay at Shana by the Beach on a future trip.

Date of stay: March 2021
Trip type: Travelled with family
1  Thank jasonandlaura26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shana Hotel, General Manager at Shana By The Beach, Hotel Residence & Spa, responded to this reviewResponded 5 weeks ago

Dear Jasonandlaura,
what a beautiful review. Thank you so much for taking the time to share your experiences of your recent visit, we are absolutely thrilled that you enjoyed your stay and our services.
I am very proud of our team and the manner in which they offer authentic Tico hospitality. they will be super pleased to read your comments.
Thanks for taking the time to write us this nice review and giving us a 5 Star Recommendation. We appreciate it very much and we look forward to seeing you again soon.
Pura Vida

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021

The best service we ever had in Costa Rica. The best staff we ever met. I would like to thank all the Shana team without exception. The property is clean and well maintained. Rooms are comfortable and large, also well equipped. The hotel beach with its direct access is small but beautiful. We recommend highly the Shana, we already planned our next visit.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank joujoulamour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shana Hotel, General Manager at Shana By The Beach, Hotel Residence & Spa, responded to this reviewResponded 5 weeks ago

Dear Joujou,

Thanks for selecting Shana By The Beach Hotel and Spa as your vacation destination in Manuel Antonio, Costa Rica.
It was our pleasure meeting and serving you. It's fantastic to know that you had a great experience with us.
Our guest experience is very important to us, so we are very glad to read that you enjoyed the accommodations and our facilities.
We appreciate you taking the time to give us a nice review and a 5 Star Recommendation. Thank You so much! We look forward to seeing you again!

Pura Vida

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2021 via mobile

I visited Shana with two friends, and I couldn’t be more satisfied with the service! Everyone was attentive, kind, and caring about our needs. A special shoutout to Massiel and Javier who went above and beyond to make sure we were happy, they were truly a highlight of our trip! Also Gerardo at the reception desk who was kind beyond words. I would definitely recommend Shana to everyone!

Date of stay: April 2021
Trip type: Travelled with friends
Thank dessireei2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shana Hotel, General Manager at Shana By The Beach, Hotel Residence & Spa, responded to this reviewResponded 5 weeks ago

Dear dessiree,
Thanks for selecting Shana By The Beach Hotel and Spa as your vacation destination in Manuel Antonio, Costa Rica.
It was our pleasure meeting and serving you. It's fantastic to know that you had a great experience with us.
Our guest experience is very important to us, so we are very glad to read that you enjoyed the accommodations and our facilities.
Javier and Gerardo will be so happy to read your comment.
We appreciate you taking the time to give us a nice review and a 5 Star Recommendation. Thank You so much! We look forward to seeing you again!

Pura Vida

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2021

We had such a wonderful time at Shana and couldn’t recommend it highly enough. The location was great - excellent access to a small but lively beach. The hotel manager Andrey really made sure all our needs were met and went above and beyond to look after us. The room was comfortable - beds super cosy and a great view from the balcony (we even had a visit from a monkey passing through!). Excellent, warm friendly service from everyone we encountered. We loved it!

Date of stay: March 2021
Trip type: Travelled as a couple
Thank Ttrposka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shana Hotel, General Manager at Shana By The Beach, Hotel Residence & Spa, responded to this reviewResponded 5 weeks ago

Dear Ttposka,
It was s a pleasure meeting and serving you. Thanks for selecting Shana By The Beach Hotel and Spa as your vacation destination in Manuel Antonio.
We are pleased to read you enjoyed your accommodations, the service, and facilities.
Thanks for taking the time to write a review and give us a 5 Star Recommendation. We appreciate it very much and we look forward to seeing you again soon.

Pura Vida

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2021

Amazing property in the heart of Manuel Antonio and close to national park . The best thing at the Shana is the very friendly staff. The rest like rooms, food, comfort , beach, pool areas ,all were excellent. We will visit you again. Muchas gracias.❤

Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank joellegourvenierhlyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shana Hotel, General Manager at Shana By The Beach, Hotel Residence & Spa, responded to this reviewResponded 5 weeks ago

Dear Joelle,
It was s a pleasure meeting and serving you. Thanks for selecting Shana By The Beach Hotel and Spa as your vacation destination in Manuel Antonio.

We are pleased to read you enjoyed your accommodations, the service, and facilities.

Thanks for taking the time to write a review and give us a 5 Star Recommendation. We appreciate it very much and we look forward to seeing you again soon.

Pura Vida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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