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All reviews power outage place to sleep two nights swimming pool rooms are clean
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1 - 6 of 161 reviews
Reviewed 14 June 2018

The security is a joke, and the front desk staff was rude and unhelpful. The looks nice and safe from the outside, but the guard out front will let anyone pass without question, even without the wristband that they make you wear. The pool was dirty and the river of fish in reception has been left unattended for quite some time.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank B E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

I really cant say anything good about this place... Franco the owner and Lilliana the Operation Manager cut my call without answering my request....

What would you expect from the staff if they do that....

Date of stay: June 2018
Trip type: Travelled with friends
Thank danielam505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile

Went there for a weekend in Feb 24th. Years ago, was a really good place, when it belonged to Barceló, but now is a hotel with a poor quality, needs a lot of maintenance, staff is bad, customer service is bad, the worst part was the people in charge of the pool bar (two guys that drink while working and one of them trying to Hitch on every girl he see alone...while working), drinks at the bar were awful, and from a whole list of drinks in the menu, they only had like 5 available. I regret wasting my money on that place.
The only good thing about the place is the excellent customer service of one man, that is always well dressed with a suit and has a foreigner accent, he was the only staff member with excellent customer service

Date of stay: February 2018
Trip type: Travelled with family
1  Thank frogman1084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018

I guess the hotel was full of life and crowd on old times... but for now just memories. The hotel services still on but in a basic mode. Dont expect much from the restaurant area, the casino its a bad joke.
As an option to have a place to sleep its fine, out of that...

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank eddiearce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

Really good hotel to stay in Jaco! Friendly staff and rooms are clean and nice. They have a small nice casino, the pool is big enough.
If you want a place to sleep while you visit other places and restaurants is a very good option.

Date of stay: October 2017
Trip type: Travelled with family
Thank lornahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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