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All reviews japanese restaurant hard rock cafe san jose costa rica quattro restaurant close to the airport mall across the street free shuttle breakfast buffet swim up bar lobby area coffee maker small casino junior suite gift shop an early flight international airport
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Reviewed 29 November 2016 via mobile

Good hotel close to the airport, worth the price. The layout of the building is confusing, you may get lost. Staff is very helpful and friendly. The bar of the hotel is small but cozy, when I visited the machine for credic cards didn't work.

Date of stay: November 2016
Thank Davidgomezar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this reviewResponded 30 November 2016

Dear David,

Thank you for your review and for choosing our property to stay in San Jose.

We are glad to know that your perception of our staff, services and facilities have been positive.
We look forward you visit us again, the next time you travel to Costa Rica.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2016

As soon as I pulled up I was greeted and made to feel at home. My room was basic with some older furnishings but bed was super comfortable and everything was spotless everyday. Their buffet breakfast was bountiful and even the most picky eater would find something to satisfy their hunger. Had a bar and grill plus a formal restaurant and a Japanese restaurant for lunches and dinners. Across parking lot next to convention center was a Hard Rock Café. One day A/C was out and I called front desk. In less than 10 minutes maintenance was there and had it going quickly.

Room tip: Sets far enough off main road so all rooms are quiet. I prefer first floor however and close to the lobby/restaurants.
Date of stay: November 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Joseph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this reviewResponded 28 November 2016

Dear Joseph,

Your message was appreciated. It us good to hear that you were pleased with our location and our staff.We are glad to know that your perception of our staff, services and facilities have been positive.

We look forward you visit us again, the next time you travel to Costa Rica.

Best regards,

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Reviewed 18 November 2016

Hotel looks a bit dated but clean and comfortable and is a great place for starting a trip as it is near to the airport along TransAmerican Highway. However traffic was heavy Ample breakfast with good choices. Was impressed by numbers of locals who were staying at the hotel.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 93sarahd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this reviewResponded 21 November 2016

Dear Sarah,

Thanks for your positive review. It is great to know your stay was pleasant, and that our service and facilities were convenient to you.
We would be honored to welcome you back, the next time you visit Costa Rica.

Best regards,

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Reviewed 17 November 2016

The lobby and entrance is gorgeous but my room was very outdated and in need of a refresh. My room had an unpleasant smell of old wet carpet. Walls and doors were thin so you hear everything. Staff was very friendly, accommodating and helpful. Reasonably priced, just needs a bit of an upgrade.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank jamigeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this reviewResponded 18 November 2016

Dear Guest,

Your comments are very valuable for us to take inmediate action on specific issues of customer service. We regret the experience you went through during your stay.

Yours In Hospitality,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016

looks old and very dated
was there for one night only close to airport .
free shuttle to airport from hotel.
lobby looks amazing but that's how far as it goes
king bed was comfy ish
washroom, tub shower , dated
floor and carpet old and worn
free breakfast buffet was good and tasteful nothing special ..
booked though a blind site hotwire and i've seen other reviews of people saying the same thing and it looks like they give you the same sort of room over looking the back buildings and roof top... no garden or pool view
im surprised the Wyndham name is still on front of the building
certainly not up to 4 star Wyndham standards....

Room tip: ask for a room over looking the pool or garden
Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank Faded T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this reviewResponded 16 November 2016

Dear Guest,



Thanks for your review. We work every day to provide a better customer experience. We were sorry that had not been the case. Use the comments and reviews provided us to implement improvements to ensure we offer a better experience in the future.

Best regards!

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