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“They just need to be more open to criticism”

Jacob's Gourmet Coffee bar
Ranked #30 of 233 Restaurants in Heredia
Price range: US$2 - US$17
Description: We are a Coffee bar Belgium-Costa Rica fusion. We offer the best European cuisine ( among our specialties the original Brussels Waffles) we also offer to all our clients a menu with more than 50 types of coffees 100% Costarican
Restaurant details
Description: We are a Coffee bar Belgium-Costa Rica fusion. We offer the best European cuisine ( among our specialties the original Brussels Waffles) we also offer to all our clients a menu with more than 50 types of coffees 100% Costarican
Reviewed 21 April 2016

It's always nice to enjoy food where the owners cook and serve you. He is inside the kitchen, she is preparing great coffees and their daughter helps them serving. What a beautiful environment.
We had the "European", the "Ranchero", the "Italian", the "Fruit", and the "S'mores" waffles. The last one was just OK, but the rest of them were amazing.
I would only suggest them to welcome suggestions. I approached her to comment about their not-that-good-looking whipped cream (not that dairy, if you know what I mean) but she didn't like it at all. Too bad!

    • Value
    • Service
    • Food
Thank alecordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mira M, Owner at Jacob's Gourmet Coffee bar, responded to this reviewResponded 22 April 2016

Thank you very much for your review.
We are so sorry with what happened with the whipped cream. I just want to tell you that every single day we make fresh whipped cream because we want to give quality to our customers.
We are open to the criticism of our customers, you make us see our fails and help us to be better every day.
Our sincere apologies, and we invite you again to our place to taste other awesome dishes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 18 reviews

Reviewed 3 days ago via mobile
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Reviewed 5 August 2018 via mobile
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Reviewed 12 May 2018
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    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mira M, Owner at Jacob's Gourmet Coffee bar, responded to this reviewResponded 16 May 2018
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Reviewed 25 January 2018 via mobile
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