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Reviews (304)
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All reviewsshort walkcosta ricaevery morningbeach chairs and umbrellaswater supplywater taxinice poolbeautiful hotelincluded in the room ratedeserted beachbreakfast was includedprivate paththe hotel's restauranthotel managementfour nightshowler monkeysroom hotel
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Reviewed 17 April 2018

Excellent small hotel with great staff and descent rooms. Located close to the beach. Need a vehicle, but that's true for much of CR. Definitely recommend! Restaurant was good as well. Prices were pretty typical of the area.

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
Thank M_and_N_s_Adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico d, Gerente at Hotel Cantarana, responded to this reviewResponded 18 April 2018

Hello,

Thank you for your time sharing your experience!

Is very important for us in order to improve every day.

Thank you for recommend us!

PURA VIDA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Spent time at this lovely hotel over the holiday season. It is close to their private beach and features clean rooms. Every morning, we enjoyed a very nice breakfast in the Bistro. Evelyne, the hotel manager and the rest of the staff were extremely welcoming and hospitable. They happily arranged special tours and transportation for us. Would highly recommend staying at this hotel!

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jtruss2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico d, Propietario at Hotel Cantarana, responded to this reviewResponded 28 March 2018

Hola,
Thank you for taking the time to review us.
We are happy you enjoyed your vacations with us. We hope to see you again for your next vacations in Playa Grande
Evelyne Lariviere
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

This was our 5th trip back to Costa Rica and Hotel Cantarana. Going in February you can be assured of outstanding weather and surf. We found this hotel in 2013 and always stay here on vacation. There have been additions to the pool area which include a pair of couples padded swings and an outdoor bed for two next to the pool. The grounds are well kept and you can hear the birds every morning mixed in with a howler monkey every now and then. Breakfast is included in the room rate and is very, very good. They have eliminated the fruit plate on a few of the breakfast entrees but you can order a fruit plate for a small additional charge. Every breakfast was incredible. The restaurant is clean and well kept and we had dinner there one evening. It is a romantic open air spot just above the hotel office and is ideal for a nice dinner. There are 5 rooms at this hotel and they best accommodate singles or couples. Even though we love this property for its many qualities, the best part is the staff. Mostly younger persons from the Canada, the US and Britian, they are friendly, knowledgeable and will go out of their way to insure you have a great time. They will secure dinner reservations, day trips, tours and excursions for you. They also work in the restaurant and bar during breakfast and dinner. They have added a happy hour which is very competitive with other nearby establishments. Additionally, they now have a certified massage therapist who is available to come to the hotel and have a yoga class 3 times a week for a very nominal fee. This year Jenna, Evelyne, Charlotte, Anna and the other young ladies made us feel right at home. It goes without saying that we are already looking at flights down for next winter. It's one thing to go to a great hotel, its an added bonus when the staff make you feel like family.

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico d, Owner at Hotel Cantarana, responded to this reviewResponded 8 March 2018

Hola Wayne and Donna,
It was great to see you this year again.
We're so pleased you enjoyed your stay with us. Thanks so much for writing about your experience here, and we appreciate your compliments!

Nothing pleases us more than to know our guests are looking forward to their next visit and we look forward to seeing you again.

Sincerely,

Cantarana Team

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Reviewed 23 February 2018

It is rather a small place with exchange students living on the premises and sometimes working the restaurant or hotel business.
Pleasant atmosphere.Sometime the howling monkeys could be heard or seen across the street. Breakfast and coffee is very good.
We had dinner one night and were pleased with it. Unfortunately the next two days the kitchen was closed for dinner.
The bathroom needs improving The sliding door which is the entrance was not lockable. I somehow fixed it with a screwdriver to lock. Our friends who travelled with us to CR had a problem with the AC leaking on the bed and their refrigerator didn't work. There are many places to eat around within minutes on foot.
Over all if you don't expect a lot this place is fine.

Room Tip: Make sure your door looks and the refrigerator is working
  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Peter-Goldwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico d, Owner at Hotel Cantarana, responded to this reviewResponded 8 March 2018

We're so pleased you enjoyed your stay with us. Thanks so much for writing about your experience here, and we appreciate your compliments. We are glad you enjoyed the breakfast and area!
We apologize for the restaurant inconvenience, and are now back open.
Nothing pleases us more than to know our guests are looking forward to their next visit and we look forward to seeing you again.

Sincerely,

Evelyne Lariviere
Hotel Manager
Cantarana

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Reviewed 17 February 2018 via mobile

We visited twice just for good and drink.
The chef worked hard and the results were great.
The location is as described, minutes from the beach, from surfing etc and is well laid out. Nice view from the dining area and overall very pleasant.
However, they price in US Dollars, but provide the bill in Colones and convert it, then your change comes in Colones. No real issue with that but they forget the 10% discount offered by their sister business at El Manglar. The service charge is added to your bill.
Maybe just us but trying to account for your happy hour beers and food seemed so simple until the bill came and some staff definitely converted wrongly. This was challenged agreed and rectified by the manageress to the bewilderment of the server.
It never amounted to much but it just felt wrong.
The servers didn’t keep up with the chef who was on top of her game. Food prepared, bell rung but servers failed to act on it first time several times leaving freshly prepared food simply waiting.

So yes it was worth a visit but ask for and check your bill. Top marks chef :) and could do better servers although all perfecting nice.

Stayed: February 2018, travelled as a couple
1  Thank PaoloRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico d, Owner at Hotel Cantarana, responded to this reviewResponded 8 March 2018

Hola,
Thank you for taking the time to review us! We glad you enjoyed your meal !
We apologize for the inconvenience and the confusion. We are always looking forward to improve our customer service.
This comment will be helpful for us !
Gracias y Pura vida

Evelyne Lariviere
Hotel Manager
Hotel Cantarana

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