We arrived at Naraya after spending time in Drake Bay, so it was quite a change. Our previous hotel was La Paloma Lodge, which was an isolated ecolodge and did not meet our expectations for a luxury resort. We arrived to Nayara around 2 PM after a long drive from San Jose and our room was not ready, we had to wait an hour. They did offer us some fruit drinks which were very refreshing. When we got to our room we were promised a volcano view, but we could not see the volcano at all, it was obscured by tropical vegetation. We were so tired, that we decided to stay in the room and not asked to be changed since it had taken so long to get checked in. The lobby area has 4 lap top computers which are always available. Also, they will allow you to call back to the US for free from their phones behind the desk, which was great because mjy husband and I are both physicians and needed to make some important phone calls. We ate dinner in the restaurant the first night and it was amazing. The cerviche was to die for,,, and i got the recipe from the chef. (don't worry i won't divulge the secret ingredient!) Really good food and reasonably priced. The breakfast buffet had anything you could possibly want,,,, the fresh fruits were sweet as sugar. We were out touring all day and did not use the pool but we could hear loud music coming from it when we walked past. The rooms themselves are all very large, with porches that contain a hammock and a hot tub, nice for relaxing. THe only reaosn i gave it a 4 and not a 5 star rating was that we had asked for a recomendation for a safarai rafting trip. We went with Canoa Adventures. It was a complete waste of time. Do not waste your money! You sit on a dirty raft (4 people to a raft) plus a guide for 2 1/2 hours and float down a river which has little current, lots of bugs, and nothing to see. Also there is so much down time as you have to wait for them to inflate and deflate the rafts. When we returned, we told Lindsay who was working behind the deck, and she proceeded to scold us and say that were were the exception to the rule and every other guest had always had rave reviews. Well if you enjoy sitting with no back support on a dirty bug infested rubber raft for nearly 3 hours and wasting hours doing nothing,,, then this activity is for you. What ever happened to the "customer comes first"? Anyway, except for Lindsay's rude comments, this hotel provided outstanding service and i would recommend staying here. I would suggest taking a tour with a guide around the Arenal Observatory, you will see the most amazing animals and wildlife. And do the Hanging Bridges with a guide as well, you will not be disappointed.
- Official Description (provided by the hotel):
- Arenal Nayara Hotel Spa & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located on the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more less
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- Also Known As:
- Arenal Nayara Hotel And Gardens
- Arenal Nayara Hotel Gardens
- Nayara Resort Spa & Gardens Costa Rica/La Fortuna De San Carlos