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Traveller rating
1,056
475
178
58
50
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All reviews waterfall shower swim up bar costa rica normal shower la fortuna heated pool arenal volcano wet bar rocking chairs golf cart beautiful grounds hot water huge bathroom pura vida great view of the volcano zip lining patio
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4 - 9 of 1,817 reviews
Reviewed 27 February 2021

The location is nice, the grounds are well kept. The breakfast was good. We ate the other meals out because of the prices. The swim-up bar with the hot water pool was enjoyable for a little day drinking and night swim. You can tell the hotel has been around for a while because all the facilities are dated, it is not a bad thing, just the way it is. You would not use the word luxury to describe anything here but you would use the words comfortable and clean. Our room did not have amenities like a fridge or coffee maker. The bathroom did have a hairdryer and two showers. If you can, choose a room with a private pool, our room with the jacuzzi on the patio felt a little creepy. --- *Heads up, The entrance to the property is closed and there is no guard. When you arrive you must phone the front desk (phone numbers are on the guard shack) so make sure you have a working cell phone with you or someone will have to walk to reception and let them know you are at the gate.

Room tip: Ask for a room with a private pool.
Date of stay: February 2021
    • Location
    • Rooms
    • Service
Thank CEC131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2021 via mobile

Pros: beautiful view of volcano, great location, spacious rooms, unique and spacious bathroom with waterfall shower - we loved our stay at the hotel

Cons: nothing too major but they didn’t have a security guard due to short staffing (post covid/low occupancy) so you had to call the hotel to enter the territory which didn’t work for us since our phones were off, not a huge concern but inconvenience- maybe management can address. At check on staff was not super attentive or helpful but that changed the next day so I guess it depends who works that day. Breakfast is fairly simple but enough

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Olga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2020

We stayed here Dec 18-22, 2020. They were just starting to host tourists. The villa was very pretty and spacious with a tiny private pool, 2 bedrooms and 2 bathrooms. The master bath had a beautiful waterfall shower. There were some misses -- the furniture was not functional -- no dresser, tiny closets with high bars and high shelves that didn't work for really hanging any clothes, nowhere to sit inside and no kitchen appliances except a mini fridge (we had to request the room coffee pot that was advertised). Nowhere to put toiletries in the bathrooms. And there were squirrels or birds living in our ceiling. The staff were very nice, particularly the restaurant and bar staff. The included breakfast was very good but the dinner was not very good -- don't order the steak. We had a beautiful sunny day and saw the top of Arenal. We ate at Fortuna several times, Soda Vasquez a block off the main park was awesome! One of our best meals all week. Also go with the SKY group for ziplining and rainforest tour -- amazing! Bring lots of rain gear for the walk but we got lucky and the sun came out for the zip lining. Spring for the go-pro!

Date of stay: December 2020
Thank 901PamB901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2020 via mobile

We stayed at the Hotel Mountain Paradise for 2 nights and were quite underwhelmed with our experience.

Lows: MANY biting ants at the entryway of our room, pool unavailable for a portion of our stay, broken jacuzzi at our room, no housekeeping service, no actual pond at the “frog pond”, and very few hotel staff (1 guy was running the pool bar, restaurant, AND reception one night).

Highs: the 1 staff that was running everything was phenomenal - even though he was stretched thin, fantastic views, really cool shower in room, and incredible gourmet food.

Overall, it was a decent experience. This hotel is listed as 4-stars, but I would rank it comparably to 3-star hotels. Great location, though!

Date of stay: December 2020
Trip type: Travelled as a couple
Thank esmith1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2020

We loved Mountain Paradise! The staff we incredible friendly and quick in responding to whatever we needed. The rooms were very big and spacious, and we loved the hot tub and big pack porch and the waterfall in the shower. The views from the restaurant and the pool of the volcano were incredible.

They were very COVID friendly as well.

Highly recommend!

Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
Thank Isaiah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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