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Traveller rating
1,051
474
178
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50
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Reviewed 30 December 2020

We stayed here Dec 18-22, 2020. They were just starting to host tourists. The villa was very pretty and spacious with a tiny private pool, 2 bedrooms and 2 bathrooms. The master bath had a beautiful waterfall shower. There were some misses -- the furniture was not functional -- no dresser, tiny closets with high bars and high shelves that didn't work for really hanging any clothes, nowhere to sit inside and no kitchen appliances except a mini fridge (we had to request the room coffee pot that was advertised). Nowhere to put toiletries in the bathrooms. And there were squirrels or birds living in our ceiling. The staff were very nice, particularly the restaurant and bar staff. The included breakfast was very good but the dinner was not very good -- don't order the steak. We had a beautiful sunny day and saw the top of Arenal. We ate at Fortuna several times, Soda Vasquez a block off the main park was awesome! One of our best meals all week. Also go with the SKY group for ziplining and rainforest tour -- amazing! Bring lots of rain gear for the walk but we got lucky and the sun came out for the zip lining. Spring for the go-pro!

Date of stay: December 2020
Thank 901PamB901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2020 via mobile

We stayed at the Hotel Mountain Paradise for 2 nights and were quite underwhelmed with our experience.

Lows: MANY biting ants at the entryway of our room, pool unavailable for a portion of our stay, broken jacuzzi at our room, no housekeeping service, no actual pond at the “frog pond”, and very few hotel staff (1 guy was running the pool bar, restaurant, AND reception one night).

Highs: the 1 staff that was running everything was phenomenal - even though he was stretched thin, fantastic views, really cool shower in room, and incredible gourmet food.

Overall, it was a decent experience. This hotel is listed as 4-stars, but I would rank it comparably to 3-star hotels. Great location, though!

Date of stay: December 2020
Trip type: Travelled as a couple
Thank esmith1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2020

We loved Mountain Paradise! The staff we incredible friendly and quick in responding to whatever we needed. The rooms were very big and spacious, and we loved the hot tub and big pack porch and the waterfall in the shower. The views from the restaurant and the pool of the volcano were incredible.

They were very COVID friendly as well.

Highly recommend!

Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
Thank Isaiah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2020

Kids spent quality time with the mini pig, horses, goats , geese, pigs etc, great farm. Hot springs and wet bar its perfect and food is tasty with beautiful volcano views, Little houses apart for better privacy.

Date of stay: August 2020
Review collected in partnership with this hotel
Thank ErickCamacho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Leon, Director General at Hotel Mountain Paradise, responded to this reviewResponded 28 October 2020

Dear Guest,
Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon.
Greetings and blessings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2020

I was here as part of a Gate1 Tour (which I highly recommend). This hotel is very nature heavy. While walking on the grounds, you see all sorts of plants, flowers and birds. The rooms are very rustic and woodsy (and clean). The shower in my room was some unique forest theme. Highly recommended hotel.

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
Thank Fran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Leon, Director General at Hotel Mountain Paradise, responded to this reviewResponded 11 May 2020

Dear Guest,
Thank you so much for the review! We are always so grateful to hear that you thoroughly enjoyed themselves and our property. We hope to host you again in the future!
Greetings and blessings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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