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“Horrible water pressure!”

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Hotel Lavas Tacotal
Reviewed 27 June 2017 via mobile

We stayed here as part of a group tour. The view was absolutely beautiful and the staff very friendly. The rooms were clean, but could definitely use some updating. The mattresses look like they were from the 1980s and felt like it too. The water pressure in the shower was the worst I have ever experienced in my life. The water didn't even wet my hair. I had to rinse of using a cup from the tub spout the went straight down along the tub. I couldn't even put my head under the spout due to the flow of the tub.

Stayed: June 2017, travelled with friends
Thank Jasnbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Hotel Lavas Tacotal, responded to this reviewResponded 29 June 2017

Dear Guest

Thank you for sharing details of your stay with all of us here on TripAdvisor. Is for us very important to hear about our clients´ experiences, we listen to every observation and work on them to be able to offer a better service every day.

We are glad you had a good stay and that our staff helped make this happen.

We would love to be able to serve you again in the future and correct whatever was wrong during your fist visit.

Best regards.

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1 - 5 of 196 reviews

Reviewed 18 April 2017

Lavas Tacotal is a good mid-range option in a town where everyone charges too much in exchange for to few services and quality. Lavas tacotal is a no-thrills but friendly place with great views on the Arenal Volcano.

Room Tip: Rooms in the more recent part of the hotel are nicer.
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  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank ochassot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Hotel Lavas Tacotal, responded to this reviewResponded 21 April 2017

Dear guest

Thank you for selecting us during your visit to La Fortuna, we are glad you had a good stay and that our services and facilities were of your liking.

Our staff will always make you feel welcome and will make sure you have a pleasant stay. We are located in a place where you will feel in touch with nature and enjoy of the most stunning views of the Arenal Volcano.

We thank you for reviewing us and for your recommendations.

Best regards

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Reviewed 26 January 2017

The grounds are beautiful, the breakfast was pretty good, and I'm told there's a great view of the volcano however it was pouring buckets the entire time we were here and we couldn't see anything. The storms were so bad that the hotel (and all surrounding hotels and restaurants) lost power. But weather aside, I did quite like the hotel. It's not a walking distance from anything tho.. I recommend staying here if you have access to a car or are okay with taking cabs everywhere you go.

  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank maja_papaya23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2017 via mobile

As said by many others, the place is run down a bit, rooms/bathrooms are spacy and clean as far as we were concerned. Breakfast basic but that seems to be the same everywhere in Costa Rica. Breakfast buffet usually run over by groups the minute they open it, which is at 7. If you are booked on a tour starting at 7:10 forget about breakfast.

Downtown is a 10 min drive, by taxi it is around 6.000 Colones one way.

If you are there just to do some tours and sleep this is a good place to stay.

Staff very friendly.

Stayed: January 2017, travelled as a couple
Thank Chiember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2017 via mobile

We had planned a one night stay here en route elsewhere. While I would not call it a mistake, there is little redeeming from this hotel. It is clean. However I'm writing this before 5am because these beds allow little sleep. This hotel might have been a gem in 1970 but its age definitely shows! The rooms are fine enough but the bed springs can be felt, and creak when you move. The grounds are pretty with nice views and the staff is nice enough. There are 2 pools with swim up bars that are unattended and dilapidated. That pretty much sums up this hotel. Breakfast is included so I'm cautiously optomistic that will be better... Only one more hour in bed until it opens - hope my back can make it!

Stayed: January 2017, travelled with family
Thank roseleif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Lavas Tacotal

Address: 10 Km West from downtown La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 2772-1000, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in La Fortuna de San Carlos
Price Range: €59 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Lavas Tacotal 3*
Number of rooms: 42
Official Description (provided by the hotel):
At Hotel Lavas Tacotal you can enjoy the natural greatness of the Arenal Volcano. Its amazing conic shape and constant volcanic activity, the Arenal Volcano is one of the most important attractions in Costa Rica. Walk through trails of solidified lava, ride across exhuberant forests, the activity of the Arenal Volcano during the day or by night. The amazing spectacle of incandescent lava flowing from the crater is truly breathtaking. The hotel amenities includes air conditioning, maid service, pool, restaurant, tennis, bar, laundry, spa, 24 hour security, souvenir shop, and private parking. handicap facilities, and non smoking rooms are also available. The room amenities includes cable TVs, balcony, safe deposit boxes, telephones, mini bars, and Internet connection. ... more   less 
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Also Known As:
Lavas Tacotal Hotel
Hotel Lavas Tacotal Costa Rica/La Fortuna De San Carlos

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