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“Great Hotel”
Review of Arenal Volcano Inn

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Arenal Volcano Inn
Certificate of Excellence
Reviewed 29 February 2012

This hotel is beautiful, clean, and roomy with gorgeous view. It's located near Baldi hot springs and National Park. Awesome breakfast and a must have pizza for dinner! Loved it, recommend it and will comeback!!!

  • Stayed: February 2012, travelled as a couple
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Thank yulia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 - 456 of 930 reviews

Reviewed 20 February 2012

We have spent 2 nights in a deluxe room at the Volcano Inn. It´s a relatively new hotel with a stunning view. It´s good value for your money!

  • Stayed: February 2012, travelled as a couple
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Thank WouterandVeronique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

This resort is nice looking and well landscaped but the rooms are noisy, especially at night. Trucks often roar by as they climb the steep grade in front of the resort. We lost power several times one night, making it difficult to sleep. There was no light and the air conditioning quit. In addition, when the power came on, the TV would turn on, despite being previously turned off. Safes in the room had no keys and were mounted to flimsy cabinets. The shower had a major leak in the wall. That said, the breakfast was great.

  • Stayed: February 2012, travelled with friends
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2  Thank jnichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avimanager, Owner at Arenal Volcano Inn, responded to this reviewResponded 17 April 2013

Dear Guest,

Thank you for taking the time to write your review about our hotel. we feel deeply sorry that your experience with us was not as expected. As owner of this hotel my main goal is to have happy and returning customers and all aspects of your comment are taken in consideration for improvements.


Referring to the noise of trucks at night, we do get some noise on rare occasions when the main roads to the northern border are closed, but thank fully this is very rare.
Power: The loosing of power at night is also not common, I do sincerely apologize for this inconvenience.
Safe: All safes in our hotel are attached to the brick cement wall, in our deluxe rooms they are placed on a wooden closet and from the closet the safe is attached also to the brick wall.

I am regretful that your stay was not totally positive, and I wished we had the opportunity to make the experience more worthwhile in the future. So if you plan to come to the Arenal Area in the future please let me know. We all at Arenal Volcano Inn will be happy to have you back.

Thank you very much for your honest opinion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2012

I was travelling in Arenal on my own and wanted to make the most of the area whilst on a break away from the surf..
the ladies at reception are great... like a tight team of concierges, they took care of organising all my activities promptly with good advice (white-water rafting, canopy tour, quad biking, night-time frog watch, hot springs at Tabacon) and always asked how I got on with each day. Laundry was done well, the room/cottage was a great size, meals in the resto were good and the service was very friendly and competent. Its a good location to see the volcano (if the clouds clear!)
I really recommend this place for the warm attentive staff.

  • Stayed: February 2012
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1  Thank samba-jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

Nicely situated about 4 miles out of LaFortuna, the Arenal Volcano Inn (AVI) is in close proximity to most of the local attractions. The grounds are nicely landscaped, and the room was clean and well appointed with a frig, wifi and tv. Our bathroom was huge! However, there was a noticable shortage of counter space in the bathroom for personal items and there was a minor issue with water drainage from the shower onto the floor.

Food at the hotel was average. Overall, we would rate AVI as average and well worth considering when in the Arenal Volcano area. It has a nice view of the volcano on a clear day.

  • Stayed: January 2012, travelled with friends
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Thank Fruebertt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arenal Volcano Inn

Address: 6.5 KM North West of The catholic church of La Fortuna, San Carlos. | 6.5 km NW of the Catholic church, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in La Fortuna de San Carlos
#14 Romantic Hotel in La Fortuna de San Carlos
Price Range: €70 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Volcano Inn 3*
Number of rooms: 25
Official Description (provided by the hotel):
Arenal Volcano Inn is a 25 room hotel surrounded by exotic gardens that can be admired from the tranquility of your room or by taking a small walk on its natural gardens and trails. Every guest may enjoy the view of the Arenal Volcano from its own terrace. Come visit us and make Arenal Volcano Inn your home while vacationing in Costa Rica. ... more   less 
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Also Known As:
Arenal Volcano Hotel La Fortuna De San Carlos
Hotel Arenal Volcano
Arenal Volcano Inn Costa Rica/La Fortuna De San Carlos

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