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Reviews (3,947)
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Traveller rating
2,432
1,228
219
50
18
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6 - 11 of 3,947 reviews
Reviewed 1 April 2021

The rooms were comfortable, the staff great, the food was awesome. You can ask for jimmy and alonzo, they treated us like stars. The thermal pools are everything. Money well spent. Thank you volcano lodge

Date of stay: March 2021
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank TammylaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2021

We just spent 4 nights in a Junior Suit and could not be more happy with the service and quality of the hotel. Our personal hot springs was cleaned and completely drained during our stay which showed how sanitary they are. The main springs were beautiful and cleaned as well.

My favorite part is they have 2 tree like branches and they put bananas on them for the birds to eat. Such beautiful wildlife enjoyed the treats.

The restaurant was fabulous! We are a Keto family and they met our needs every night and accommodated us every morning. The bar tender even made us frozen coffee drinks using our heavy cream. Jimmy is the absolute best server who made my son smile everyday! Remembered what he wanted for breakfast and dinner.

Overall it was amazing with nothing bad to say.
Only recommendation would be to have public umbrellas around the resort for the daily down pour.

Date of stay: March 2021
Trip type: Travelled with family
Thank Fasten1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2021 via mobile

Volcano Lodge & Thermal Experience was a nice hotel with both a pool and a winding herbal pool. Our favorite part about the hotel and the reason we chose it was for the Thermal Suite. Although our room was a bit dated and small, we loved the private hot spring that came with our room. It was very relaxing, with a waterfall and surrounded by beautiful landscaping. It felt great to have our own hot tub after a day of hiking!

Date of stay: March 2021
Trip type: Travelled with family
Thank pmartin32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2021

This is a very nicely landscaped property. Our room had a good view of the volcano and was clean. The thermal pools were not very hot, but relaxing and convenient. Liked the location. Staff were all very friendly and accommodating. Excellent value. I would definitely stay here again.

Date of stay: March 2021
    • Location
    • Rooms
    • Service
Thank stevenbX8618HJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2021

My family and I recently stayed for a few nights at Volcano Lodge after much research. We were so happy with our choice! We chose thermal rooms with private hot springs which was such a great bonus! The property, rooms,hot springs and pools were all in great shape and the view from our private patio was spectacular! Highly recommend!

Date of stay: March 2021
Trip type: Travelled with family
Thank Kellikt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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