To fully enjoy this area and Los Lago it is recommended to have a car. There is a shuttle at Los Lago but we found it very convenient to drive ourselves down to reception, the dining area and the pools. We spent al little more and enjoyed a volcano view, clouded a few days, as well as a spacious room and a balcony in the rear with a spectacular view of the valley. The breakfast is varied and a little Spanish goes a long way with the folks who work the grill. We got a big smile and perfectly prepared omelettes and eggs every day! The pool areas are very clean and different temps so you can enjoy your soak. This hotel offers so many more amenities than others in the area.

We really enjoyed our stay here. Our view of the volcano was incredible in unit 241. Wow! It was far from the common areas such as the pool and breakfast so we had to drive or take the shuttle, which was fine. We loved the pool area!! Our teenage kids even loved it. All different temperatures of water and the swim up bar was great! Kids loved the slides. The breakfast buffet that was included was wonderful. It was an overall great experience! We would definitely come back and recommend to stay here!

It is a really nice place. Lovely room and amazing view of the volcano. We were in a room on the edge and too steep to walk and we are pretty fit, so walked down but got regular shuttle up. The various pools are superb and a nice bar pool. Drinks are pretty expensive as lots of Americans here and prices even in dollars. The food at the bar is pretty good, had a really nice pizza and amazing talapia, maybe best we've ever had!

$8 for a cab for the 6km to town.

Breakfasts are good.

The one bug bear is the rules about not allowing any of your own food or drink in your room, just so you have to pay for their expensive stuff. That's just crazy!