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All reviews los tucanes hot springs shangri la gardens hotel guests orchid room honeymoon suite costa rica rainforest suite open to the public day pass private area swim up bar buffet dinner couples massage arenal volcano star resort heaven on earth
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Reviewed 11 November 2018

We just came back from a 10 days trip to Costa Rica, while being there we have had the chance to stay 2 nights in Tabacon.

The settings of the resort (LHW) is fantastic, we did stay in one of the honeymoon suits. The suits was very well appointed with all amenities one could think about, with great views.

We were luck with the weather and little rain.

Both restaurants are offering excellent food, whereby the restaurant Tucanes at the hotel is more relaxing, however it was closed during daytime due to renovation. For a matter of fact quite a large number of rooms are presently renovated including the main entrance.

The hot springs and the Spa are simply out of this world. My wife took spa services in their private treatment rooms location in the rain forest, great value for money.

The adult only section in the upper resort is the best, including a small bar one can spend all day in this location.

We shall be back soon this time for a longer stay to enjoy this world class resort even more!

Room tip: Use the 500 rooms excellent
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GlobetroterAmericas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 12 November 2018

Dear valued guest,

Thank you for taking the time to share your experience at Tabacon. We are glad to read you had a 5 star visit and that you enjoyed your visit. We appreciate your detail review and hope to have the pleasure of hosting you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

We were upgraded to a suite, which was amazing and which we will always do in the future. Beautiful place, fabulous staff, wonderful restaurants, amazing spa, and the Hot Springs are nature loved and made even more glorious. I'm so glad we decided to splurge here.

Room tip: Go for the best you can afford - it's all amazing, but the suite was wonderful.
Date of stay: November 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank dgkukal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community M, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 7 November 2018

Dear valued guest,

Thank you for taking the time to share your review. The entrance of food or drinks from outside the property is not allowed in our resort however we have an incredible wet bar so you can enjoy a drink or a fantastic snack while you are in a thermal pool directly heated by the Arenal Volcano We have national, international beers and even our own craft beers produced in the area of Alajuela We appreciate your comment and hope to serve you in the future.

Pura Vida,
Marcel Stittner
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

Treat yourself to a slice of heaven and stay at Tabacon! You will want at least 3 to 4 nights here in order to enjoy the lush grounds of this gorgeous property. I truly can not even begin to adequately describe the beauty of the natural hot springs, surrounded by magnificent plants, flowers, wild life in the trees, and all in a serene setting that feels very private. As you walk the little pathways twisting and turning through the gardens you will find hot springs, water falls, and little pools to unwind in after a busy day of touring. There is a private area just for hotel guests with a small bar, lounge chairs and sun beds. People not staying in Tabacon can buy a day pass to enjoy the hot springs, but they are not allowed in this private retreat. There is a pool with a swimming up bar, and a water slide. And yes, the water in the pool comes from the natural hot springs so it stays perfectly warm and does not need chemicals as it is changed out daily. There is a spa that is true luxury. As you relax and prepare for your treatment, you are offered a delicious smoothy type drink and fruit. I had a massage with honey that was outstanding! The massage room was outdoors with only a roof, but was very private as it had "natural" walls of thick jungle plantings. During my massage, I relaxed to the sounds of birds and babbling water as a small river must have been flowing nearby. The rooms are very large, with the standard size being the size of a suite in any other hotel. The room is beautifully appointed with everything you need, from robes and slippers, to a coffee/tea maker, a mini bar, a safe, iron, and so much more. The bathroom was huge with a 2 person walk in shower and double sinks. In my room, an Orchid room, it had a living room area with a sliding glass door that opened to the plantings outside that made me feel like I had my own personal garden. I had the opportunity to eat in the restaurants for several meals and all were absolutely delicious! Both the drinks and meals were all gourmet. The breakfast offers so many types of items, from lots of fresh tropical fruits, juices, hot dishes from eggs to heartier offerings, along with a made to order egg station. Everything I tried was wonderful. I hope I get the opportunity to go back to Tabacon! Worth every penny and a value for all you get with your stay here! It makes a luxurious home base for enjoying the Arenal Volcano area.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
4  Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 5 November 2018

Hello Laura,

Thank you for taking the time to share your experience at Tabacon. We are glad to read the had the opportunity of serving and that you enjoyed your time with us. It's great to know you enjoyed everything! we appreciate your detail review and hope to host you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

My husband and I purchased the one day passes to the Thermal Spa and we were absolutely amazed at how beautiful this place was! The day pass included a three course lunch at the resort's restaurant. The customer service was on point and the food was delicious! We had a wonderful experience and it was worth every dime. We would absolutely return when visiting Costa Rica.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
Thank Queenginab21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 5 November 2018

Dear valued guest,

Thank you for taking the time to share your experience with us. It's wonderful to know everything was on point during your visit. We appreciate your detail review and hope to host you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

I cannot recommend Tabacón highly enough. The rooms are immaculate, quiet, well-appointed and lovely. I had an Orchid Room... view to the volcano, even though it was shy when I was there, as well as tropical hummingbird-attracting flora. Breakfast was fantastic: a huge buffet with an omelet station, fresh local fruit and juices, cheeses & meats and local hot specialties (do NOT miss the "chorreadas" - fresh corn batter waffles). The hot springs... WOW. The hot water streams, pools and small waterfalls are seemingly endless surrounded by stunning landscaping. You really feel like you're on Fantasy Island. The only thing better than the springs at Tabacón is the on-site spa, which is beautiful and so relaxing from start to finish. Laura gave me one of the best massages I've ever had... of course, the open-air but totally private jungle setting helps! To a person, the staff and management were top notch. Highly recommend.

Room tip: Ask for volcano view if available.
Date of stay: November 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 5 November 2018

Dear valued guest,

Thank you for taking the time to share your experience at Tabacon. We are glad to read you loved your visit and that you enjoyed our facilities and services. At the same time, it's great to read you had a wonderful time at The Spa. We appreciate your review and hope to host you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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