We spent 3 night here while visiting La Fortuna. First, the staff is amazing. Alejandra, Roy, Alonso and one other young woman whose name I did not get, were so helpful and kind. Lisette front housekeeping did a great job keeping our room tidy. Alejandra and the front desk staff were great when we had to rearrange some tours and always called taxis for us as my phone did not get a signal while there. Our room, #9, was kind of separate from the others...very private. It was lovely and very comfortable. One suggestion... lighting is very much needed on the path leading down to #9, so be sure to ask front desk for a flashlight before walking down at night. Also the bathroom, while very nice, needs hooks for towels, etc. There are none. Neither of these would deter me from staying again while in La Fortuna. The included breakfast is great and the one dinner we had there was excellent as well.