I've been a patron of Bellagio Cafe ( known as authentic Taiwanese cuisine) ever since its inception in HongQiao many years ago. I have not visited Bellagio Cafe in the past year, and This is my first visit to this Branch at the ZhenDa Mall. And the owner ought to be ashamed of himself to be called "authentic Taiwanese cuisine".
We sat down at 11AM, there is only one other table. The menu is updated, with addition of Shanghainess, Sichuan flavor dishes....hmmm...surprise surprise...
We ordered the typical 3 cup chicken, squash with clam, pineapple shrimp, braised pork meat sauce, oyster omlete.....the poor experience starts with....we requested some lemon for our water....4 slices of lemon, Bellagio charges 10 RMB for them....The first dish served was the 3 cup chicken, and our rice was served at the same time.....the second dish never came....we waited, and waited.....our rice was cold, and the dining area have started to fill with patrons.... our dishes finally started to show up one after another.....slowly .....after our repeat request to the server.....
The food quality was poor....the only dish that can be called Taiwanese flavor was the chicken. The oyster omlete was very dry, with the sauce very artificially orange redish coloring....it doesn't even taste right.... the braised pork meat sauce was very bland, and the only flavor was salty.... the sauteed vegetable was the same way....we complained that the sauteed vegetable was so salty, it actually tasted bitter.
There were no service whatsoever, no one comes over to refill our water, but, surprisingly, the business was very good, and the restaurant was full by 12:30 when we finally got our last dish, and was finishing up. The servers did not waste any time
cleaning up our table, INCLUDING OUR DRINKING GLASS....guess they are in a hurry to rush us out, to bring on next table....So, the conclusion, food quality is not authentic Taiwanese anymore....The service is terrible... don't see any reason to recommend this restaurant or coming back for revisit.
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