Where do I start? Possibly the worst Mercure on Earth! On arrival they insisted on a HUGE deposit- double the 6 days of room rental I pre-paid directly through the Mercure Website. Then they charged me again for the WHOLE cost again on departure saying it would all be reconciled some days later. They are a rip off...
Asked for a twin room - got a queen and a rollout that was the most uncomfortable bed for my business companion. Room would not cool lower than 25C. This hotel is far from Shanghai City proper and only stayed becasue it was close to conference at local Uni. Taxis do not like to go there.
The front desk staff dislike westerners which could be seen evidently by their attitude and plain ignorance of any requests.More
- Free Wifi
- Free Parking