I have had to pickup somebody in Pudong airport and decided on a hotel in a reasonable distance for an early arrival in the morning. Picked Mercure as usually you get at least some kind of standard and the prices are moderate.
This was the first time I really felt let down by the hotel. First thing first, the hotel is under construction as you can see in the photos, this was not mentioned during the booking process. You approach the first wall in the entrance lobby. But also on our floor, which was very noisy and the whole floor was dusty and smelly of construction work.
Checkin was not the fastest but kind of okay. Asked for my welcome drink, was told that they do not offer this, also a first timer. Went to the room and passing by the construction side. Requested a non smoking room, the sign was up but the smell in the room was terrible, it was recently smoked in there. Had to go to the receiption to get the room changed which took a long time. The new room was okay. The rooms are partially damaged as well as you can see in the photo of the wardrobe. Due to the construction, some doors are open and wiring is hanging down from the ceiling (see photo), can only hope it is not on power.
The shower was good, constant water pressure and temperature. Also the internet worked well, as much as you can expect here locally.
Checkout asking for a Fapiao took a long time however.
In summary the whole thing reminded me of a local Chinese hotel. But for such kind of standard I pay only half price in a Chinese hotel. For the construction I would expect a hint while booking the hotel. Even 1 week later now my membership points are not awarded yet.
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