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“Not a Western hotel standard”

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Zhangjiang Mercure Hotel
Ranked #2,414 of 5,161 Hotels in Shanghai
Reviewed 24 April 2017

I have had to pickup somebody in Pudong airport and decided on a hotel in a reasonable distance for an early arrival in the morning. Picked Mercure as usually you get at least some kind of standard and the prices are moderate.
This was the first time I really felt let down by the hotel. First thing first, the hotel is under construction as you can see in the photos, this was not mentioned during the booking process. You approach the first wall in the entrance lobby. But also on our floor, which was very noisy and the whole floor was dusty and smelly of construction work.
Checkin was not the fastest but kind of okay. Asked for my welcome drink, was told that they do not offer this, also a first timer. Went to the room and passing by the construction side. Requested a non smoking room, the sign was up but the smell in the room was terrible, it was recently smoked in there. Had to go to the receiption to get the room changed which took a long time. The new room was okay. The rooms are partially damaged as well as you can see in the photo of the wardrobe. Due to the construction, some doors are open and wiring is hanging down from the ceiling (see photo), can only hope it is not on power.
The shower was good, constant water pressure and temperature. Also the internet worked well, as much as you can expect here locally.
Checkout asking for a Fapiao took a long time however.
In summary the whole thing reminded me of a local Chinese hotel. But for such kind of standard I pay only half price in a Chinese hotel. For the construction I would expect a hint while booking the hotel. Even 1 week later now my membership points are not awarded yet.

Room Tip: Try until you get the right one
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  • Stayed: April 2017, travelled on business
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 31 reviews

Reviewed 2 January 2017

I stayed at this hotel because of a business meeting. There are few hotels in the Zhangjiang Hi-Tech park and I usually stay at a better one. This is not an area of town for tourism, so avoid if that is your primary purpose. The hotel has changed its name a few times. This is not a 4 stars hotel. It is more like a 2.5 stars according to international standard. The room are ok and clean, but nothing special. Very hot in the cold season, but that is not unusual in China to have hotel rooms that are super-hot in the winter. The breakfast food is limited. Lunch buffet were also limited. Luckily, I can speak some Chinese and could get tea instead of pop at lunch. Forget about coffee if that is your morning thing. Instead, you can go for a 20 minute walk and find a SB coffee. I would not stay there again.

  • Stayed: November 2016, travelled on business
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Thank Danfromottawa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

I stayed at this hotel for a few times because I went to visit some Institutes of Chinese Academy of Sciences and the hotel is the nearest one. The hotel locates in the area of technical park with very few commercial facilities so that it is very hard to find food and drinks from the area and neither from hotel.

The whole hotel is filled with cooking smoke odors all day! And the room is not real smoke free. This makes me not comfortable.

The room is equipped with free wifi. But the network is not stable.
I will not recommend the hotel unless you have to stay.

Room Tip: Room is big enough.
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  • Stayed: December 2016, travelled on business
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1  Thank Gang C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2016

The location is bit secluded! hard to get taxi if want to go out. Says its international hotel from Accor but the staff hardly understands english. The plumbing and shower in bathroom is awful!. For breakfast you have coke and sprite for juice as well as canned mango juice! for this place fresh fruit juice is expected. very few choices of fruits during breakfast

Room Tip: better not choose this have another option!
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  • Stayed: September 2016, travelled on business
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Thank mbsagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2015

Stayed here when I was in Shanghai for business. It's a decent hotel and the rooms are not too bad. Not recommended for tourists, it's located in the science & technology district. Suitable if you're here for business or visiting a number of academic institutes near-by.

  • Stayed: August 2015, travelled on business
    • Sleep Quality
    • Cleanliness
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Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zhangjiang Mercure Hotel

Address: No.1500 Keyuan Road, Zhangjiang Hi-Tech Park District, Shanghai 201204, China (Formerly Guoji Rencaicheng Hotel)
Region: China > Shanghai Region > Shanghai > Zhangjiang
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Shuttle Bus service
Hotel Style:
Ranked #2,414 of 5,161 Hotels in Shanghai
Price Range: €48 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zhangjiang Mercure Hotel 4*
Number of rooms: 283
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