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“Shanghai Disney - suggested tips for a smoother experience ”

Shanghai Disneyland
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Shanghai Disneyland Ticket
Ranked #46 of 1,311 things to do in Shanghai
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Recommended length of visit: More than 3 hours
Reviewed 6 April 2018 via mobile

Before arrival, keep an open mind about crowds, try to tune out or focus on positive things when having the occasional negative encounter. Download the Disney apps, buy tickets online and keep the receipt. Arrive before 8am and avoid public holidays and the hotter months. Bring passport and ticket receipt with you. The first 20-30min as you meander your way from the transport drop off to entrance could be challenging due to the sea of people and miles of zigzagging fences. After the security checkpoint (don’t bring food or sharp objects), present your passport and ticket receipt to the staff at the turnstiles to redeem your tickets. Immediately after you’ve passed the turnstile, scan the QR quotes on the ticket with the Disney apps, then get your first set of fast pass (only one ride at a time). Consider buying premier pass for your favorite ride to avoid the (possible) 135min wait. The apps contains a mobile map and updates on show times and waiting times . The pirates stunt show and Tarzan shows are highly recommended. Our family enjoyed the Soaring Heights ride and Peter Pan rides. Tron also looks great but we were too scared to try. Try to have lunch before noon ahead of the crowds, and if you have younger kids do hire the stroller. The Alice in wonderland maze and the enchanted castle are great for the kids. We spent almost 12 hours in the park and enjoyed it very much. Remember all of the fast passes and premier passes will run out in the early afternoon or even late morning so act fast !

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (1,814)
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"fast pass"
in 174 reviews
"pirates of the caribbean"
in 245 reviews
"roaring rapids"
in 64 reviews
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in 59 reviews
"buzz lightyear"
in 56 reviews
"cast members"
in 49 reviews
"story hotel"
in 39 reviews
"disney magic"
in 35 reviews
"pirates ride"
in 35 reviews
"cheesecake factory"
in 35 reviews
"fireworks show"
in 35 reviews
"disney app"
in 31 reviews
"star wars"
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"winnie the pooh"
in 30 reviews
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in 28 reviews
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in 57 reviews
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in 25 reviews

302 - 306 of 1,815 reviews

Reviewed 6 April 2018

Staff have very poor English communication skills
Very long ride wait times
High priced poor quality food
People smoking and spitting, security had no effect

Excellent looking, great craftsmanship.
Staff are well dressed
Good surface to walk on.
Good number of seats
Many places to eat

Would I recommend ----- Sorry no

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I went to Disneyland Shanghai in the middle of March. So not a peak season and on Wednesday. It was incredibly crowded!!! I have never ever seen so many people in an amusement park before! And don’t forget that mostly there were Chinese people, so rude, unfriendly and with no manners at all. Maybe, just maybe, Disney should try not to make all the money in the world and limit amount of tickets per day, so people can actually have fun, but it probably won’t happen, so... I was determined to have a great day for myself, which i did, here are my two cents. I liked the one in Florida better, but this one is not all bad. First of all, you have to be mentally prepared to be pushed THE WHOLE AND ENTIRE day. Remember: manners are out in China. The funniest thing is even if you start to push, you are still not as good at it as them. Which is actually a grace for us. So just shut mentally down. First line will be to enter the Disney, the bags will be checked and they confiscated my Sun Screen (it was a spray, so take cream instead). Second: do download the APP, otherwise you are lost! Do it before, at home or hotel. Third (which is not for everyone but you might want to think about it): the moment you enter the park, get yourself a premier access. Costs unfortunately around 80€ or 90$ but otherwise i don’t know what you’re going to do there! At a non-peak season middle of the week day the lines were 70-180 (!!!) minutes! 180!!! You are just gonna waste your time. Forth: do NOT eat in park itself. Go to Disney town (you can re-enter the park with your ticket but the bag will be checked in order to find food/drinks), there are a lot of options there including (thank god) the Cheesecake Factory. Fifth: if you want to buy anything (although i have to say merchandise is catered for the Chinese taste), don’t do it in the park. Too many people in there, again being pushy and the stores are way too small. Again, go to downtown Disney, there is a huge store with everything you can find in the park minus the crowds. Or even better yet, in the Bund area there is a Disney store too, with different merchandise but way cheaper and convenient. So all in all: i managed to make the most of my day, with premier access you get fast pass to 6 or 7 attractions, that doesn’t completely eliminate waiting, but i managed to visit other attractions i wanted, had a dinner at Cheesecake Factory and bought souvenirs. Pirates of The Caribbean is absolutely stunning, i liked it a lot!!! Otherwise be prepared to wait up to 170 minutes each time. Maybe you’ll be able to ride 3 times... Unfortunately...

Date of experience: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

This is a review of the Disney Shanghai resort from the perspective of someone that recently tore his Achilles Tendon and is not able to walk at all or put any weight on one foot.

My family of four (wife, 2 kids and I) are US citizens that have been living in Shanghai for a few years. This was our fourth trip to the resort (we went on the day before the Tomb Sweeping Qing Ming holiday) but our first time doing this with someone in a wheelchair. Overall, we ended up having a great time and want to share our tips on how to maximize your enjoyment when one of your family members is in a wheelchair.

To start, the park is often crowded and lines exceeding 2 hours for some of the most popular rides. With the new electronic fast pass system that you can access with the Disney resort APP, you will probably only be able to get 2 fast passes for the entire day as it is so easy to use (no more racing around to the FP machines) that more of the park guests are utilizing them. As soon as you get into the park with your tickets, make sure to scan everyone's tickets into the APP to create a Fast pass group and then request your first fast pass. If available, the 2 best rides to use fast passes on are Soaring over the Horizon and the Roaring Rapids rides.

Next, you should go into the Guest Services center right after the front entrance where you enter the park. At this center, you can ask for a special Disability Access Service card. This is absolutely key to enjoying your day at Disney if one of your party is in a wheelchair. They will take your family's picture and write your name on the card. With the card, you can request a ride you want to go on and they will write down the current time and use the estimated waiting time for the ride to determine when you can go to that ride. For example, if it is 9am in the morning and the current wait for the Tron ride is one hour, they will write that you can go to the Tron ride at 10am. When you go to the entrance, you generally go to the fast pass entrance and show them your card. They will verify the ride and time, and then help escort you in as if you had a fast pass. Once you finish riding that ride, you can go to the nearest Guest Services booth and then request to ride on another ride, where they will repeat the procedure again. The general idea is that if you are uncomfortable waiting in long lines due to a disability, this lets you get on the rides without having to wait in a long line (but you can't get on them faster than the current wait time.). It is a great service and the Disney employees were always happy to help and very courteous in general. By using the card strategically for the longest wait rides, you should be able to ride almost all the major rides and also go on many other shorter wait line rides during the in between times.

From an accessibility perspective, you do need to be able to stand up and shuffle a step or two to transfer from your wheelchair into the rides. I used my arms and one good leg to help do this as there were typically lots of handles/bars on the rides to grab onto. We went on these following rides without any major issues: Adventures of Winnie the Pooh, Soaring over the Horizon, The Seven Dwarfs Mine Train, Pirates of the Carribean, Tron, Buzz Lightyear, Peter Pan's flight. We did not go on Roaring Rapids and could imagine that ride is a little more difficult to access unless you can step up/down into the raft. All the shows, Marvel Universe, Star Wars Launch Bay, etc. are generally not a problem to access in a wheelchair. Whenever our family got on the ride, they would always take the wheelchair and have it ready for us at the end of the ride. It felt like a VIP service and at times, we couldn't believe how nice the employees were to our whole family.

Here are some other things to be aware of while at the park.

- We saw very few other people with disabilities or in wheelchairs. In general, China is not the most friendly place to those with accessibility needs or disabilities.

- Because of the culture of not going out as much while disabled or injured, be prepared to get some stares from the guests that may be in disbelief that you are at Disney in a wheelchair.

- Overall, the vast majority of Chinese guests are polite and well behaved at Disney. However, there are always a few bad behaving guests doing things like smoking in places they shouldn't, pushing/shoving in lines, cutting in lines or even letting their kids urinate in public. If you go with the right mindset and are prepared, you will find that these few guests should not take away from your ability to have a great day at Disney.

- The bathrooms also all seem to have accessible stalls and urinals.

- We ate lunch at Barbossa's Bounty and later on at the Cheesecake Factory in Disney Town and once again, all the staff were very polite and wanting to help us as much as possible.

- This should be common sense, but if your injury or disability makes it very uncomfortable to sit for long periods of time, or very difficult just to stand up and down, it may not be an enjoyable experience if one of your main desires is to go on the Disney rides.

To conclude, we were pleased with how the Shanghai Disney resort treated our whole family and would recommend this as a place to visit even while in a wheel chair!

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 April 2018 via mobile

I like Disney and have been to the parks I Orlando, Tokyo and Paris. This park was nice and everything you expect from Disney, but the lines were brutal. First a very long line for a bag check, then an equally long line for tickets even though we had already purchased them online. Then... no maps in sight, I was told go to customer service... another line. At this point it is more than two hours, and we hadn’t seen anything yet. We hurried to get anSoaring fast Pass, but they were already gone.

My tips: 1. stay at the Disney hotel. It isn’t that expensive and allows you into the park early, wish we would have done this.
2. Get the app and an account before you go. I tried unsuccessfully but wish I would have tried harder. Every where you go you are told just use the app. 3. Buy the fat passes for all the rides if you can afford it. I assume by this point you’ve already spent a lot to get there, it’s a shame to get that far and not get to do many rides like us. Very disappointing experience. My least favorite Disney experience. The only saving grace was Tron is really cool and the Star Wars character meet and greets had almost no lines.

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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