We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,019)
Filter reviews
1,019 results
Traveller rating
751
238
24
5
1
Traveller type
Time of year
LanguageAll languages
More languages
751
238
24
5
1
Show reviews that mention
All reviews industrial design boutique hotel industrial feel unique concept deluxe king room nice interior american breakfast great boutique beautiful hotel family suite the security guard ample parking room design nice room comfortable bed pleasant stay local food
Filter
Updating list...
498 - 503 of 1,019 reviews
Reviewed 26 December 2017

Spent a night with husband in this AMAZING HOTEL for my birthday treat. From the moment i stepped in the hotel at the ground floor - check in counter - room ..everything were so INSTAGRAMMABLE!
The staff are so professional and friendly. We missed out dinner @courtyard as the order closed at 10pm. However, they did switch on the lights at the courtyard for us to take photos and the pictures with the light bulbs were so BEAUTIFUL! I still cant move on from this hotel. FYI our deluxe king room #216 view was facing the courtyard and at night, the view was spectacular. We spent most of our time in the hotel ..and it worth every penny! Kuddos to the team & management.

Suggestions:
1. Breakfast- Maybe to have options of 2 heavy meals and not just nasi lemak.
2. It will be great to have a jacuzzi at the roof top.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Syura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaMalacca, Brand Director at Rosa Malacca, responded to this reviewResponded 16 January 2018

Thank you for sharing your review on your stay with us and we are delighted that you enjoyed your stay with us. Your review was shared to all our team and received with much appreciation and cheers. We thank you for your feedback and look forward to welcoming you back for your next stay. Use 'rosamalacca' promo code via our website for the best rate.

P/S- We will share with our Kitchen crew about the choices of breakfast and for our second phase we will also add swimming pool and will consider about the jacuzzi with the management- seems its like a great idea. We hope to see you again

Warm regards and all the best, Ana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

Great value for money, good location, but decorations and marketing of the theme/name was amazing, everything from the plates to rooms have the Rosa name.

It can first feel like you are in a prison in the cold concrete hallways, but it goes with the look, and we liked it.

We had dinner too one night, and had lots of good options on the menu, we had the roast chicken, which was simple but nice, presented well on a round chopping board.

There is a gym with 6 or so machines, and a roof top view of the surrounding area which is worth while popping up to have a look at the view.

Pros:
Helpful staff, good breakfast, everything is new, large hotel room.
We used Ubers everywhere in Malacca, and the Hotel had a discount code you could use.

Cons:
The Room was not very sound proof, and you can hear your neighbours and bags in the hallways. Also we had a room looking inwards to the courtyard, and you could hear all the people having breakfast in the morning. But no other issues at all.

I would recommend for couples and individuals to stay.

Stayed: December 2017, travelled as a couple
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaMalacca, Brand Director at Rosa Malacca, responded to this reviewResponded 16 January 2018

Thank you for sharing your review on your stay with us and we are delighted that you enjoyed your stay with us. Your review was shared to all our team and received with much appreciation and cheers. We thank you for your feedback and look forward to welcoming you back for your next stay. Use 'rosamalacca' promo code via our website for the best rate.

Warm regards and all the best, Ana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

Reserved a room over the weekend after reading recent positive reviews on Rosa Malacca. There was ample parking space and the security guard did an amazing job not only in directing where to park but in greeting guests all the time and helping them to carry their bags. Proceeded to Level 1, where the reception and cafe were located only to be greeted by an empty, but nicely decorated floor. My husband had to look for staff who were presumably "resting" in a room, in order for us to check-in.

Bumped into other staff in the hotel, all of whom had solemn looks.

Premier room was spacious and functional. Bathroom was nice, but the shower could use a door to prevent water from splashing all over.

Unfortunately, we were not happy with:
1) The bed. Mattress was hard and pillows too soft. We hardly had a good night of rest.
2) Noise. We could hear footsteps from above our room and also kids running in the hallway.
3) Empty fridge and non-existent snacks. We would be happy to pay for them if they were available.

Skipped the food at the hotel but was dumbfounded to find staff who didn't know if they had room service.

Unlikely to return. Will look elsewhere for comfort and hospitality.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank s0311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaMalacca, other at Rosa Malacca, responded to this reviewResponded 29 January 2018

Dear Guest,

First and foremost, please accept my sincerest apology on the unwanted experience in both of your stay with us recently. It's always been our ultimate objective to ensure a safe and comfortable accommodation to all of our valued guest.

Your kind feedback are very much appreciated for us to share with the team for further detailing and to avoid recurrence in the future. With the exception of the above, i hope that you had enjoyed your overall stay experience with our warmth hospitality.

We look forward for the next opportunity to serve you better.

Best Regards,
Ana,
Brand Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

Booked in for one night stay for a Deluxe Room. Upon arrival, we were attended to by an indian gentleman(sadly didnt get his name). We were given an upgrade to a premier room on comp. The room is amazing. The setting,and decos are really nice and had an industrial concept. Breakfast choice was good too and they had freshly squeezed juice available.No lco is available. Probably due to high occ.
They had promo codes for Uber rides.Check out was pretty efficient too. Handle by a malay gentleman who gave suggestion for places to eat for lunch. Overall we had an amazing stay.

  • Stayed: December 2017, travelled with friends
    • Service
Thank Shan2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaMalacca, Brand Director at Rosa Malacca, responded to this reviewResponded 16 January 2018

Thank you for sharing your review on your stay with us and we are delighted that you enjoyed your stay with us. Your review was shared to all our team and received with much appreciation and cheers. We thank you for your feedback and look forward to welcoming you back for your next stay. Use 'rosamalacca' promo code via our website for the best rate.

Warm regards and all the best, Ana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2017 via mobile

Pros: The interior design of the hotel is beautiful. Beautiful photographs can be taken at any spot of the hotel, even at lift landings. Check-in was very fast, we had a menu to select western breakfast set on Thursday and cereals, fruits, juice. There was a breakfast buffet provided on Friday, maybe because there were more people to cater for. Breakfast spread is sufficient. Stayed in premier family room which was 2 interconnecting rooms. The room is clean and spacious for the premier room. There’s many shelves to put items neatly. Bed was sufficient for our family of 4 (toddler and infant) to sleep.
There’s a Saturday ice cafe at the left of the hotel selling chicken feet noodles and ABC dessert. Pretty yummy! Free parking with a friendly security guard to look after your vehicle.

No cons but do note that the hotel is of some distance from jonker walk or popular tourist spots. Need to drive or uber out, esp w kids. They have ofo bikes in the hotel too.

Stayed: December 2017, travelled with family
Thank w4nwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosaMalacca, Brand Director at Rosa Malacca, responded to this reviewResponded 16 January 2018

Thank you for sharing your review on your stay with us and we are delighted that you enjoyed your stay with us. Your review was shared to all our team and received with much appreciation and cheers. We thank you for your feedback and look forward to welcoming you back for your next stay. Use 'rosamalacca' promo code via our website for the best rate.

Warm regards and all the best, Ana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews