Had a veteran hat on, then after I ordered/payed I noted discounts available posted on counter. After asking, was denied discount. Menu is on wall near ceiling over the counter, therefore new customers may not notice the discount posting. No other people in line, only one other customer in restaurant, so cashier could have taken time to redo order and give me a discount. All ironic because a very visible poster emphasizing customer service is posted beside pick-up window. About to just walk out, but was hungry, and already paid. Should have walked out, as both sandwich buns were soggy wet (from water moisture), beef tasted old, dried out.