I can't think of one positive thing to say about this hotel.
I think anyone can just roll their eyes taking a note of dated decor, fake flowers in the suites (for a hotel of this prétention just ridiculous), impossibility to black out rooms during the night, noise, horrible breakfast (I mean ok, you have no imagination and your staff can't cook, fair enough... But soluble coffee machine??? In Brazil? Country of coffee??).
But I m sorry, there's just no excuse for terrible customer service!
A hotel on the beach that is not offering a shower room for guests that need to check out in the morning, want to go to the beach, and need a shower before their flight in the evening, that's just unacceptable! Especially for a hotel that is ACTUALLY ON THE BEACH!
And just in general, the answer to any question to the staff in this hotel was a big "no can do".
There are many nicer hotels in Recife that actually value their guests and businesses they bring.
And the final suggestion : it's really easy to improve your sat TV quality, rearrange channels in order and maybe include at least one English language news channel! More
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