Convenient location but pathetic maintenance. Felt really sad looking at the maintenance of the property. We stayed there foe 5 nights and the list of complain is big.
1) First night after a tiring day we couldn't sleep on time because the door lock was faulty. It took one and a half hour for the maintenance person to fix it. Unfortunately, next day when we came back to the room after breakfast, the door got locked and they had to break open it. No value for people's time.
2) Unprofessionally managed buffet. They never used to replenish the stuffs that got over.
3) Once we had to request them to change the bed linen because it had blood stains.
4) Bathroom ceiling was hanging. We used to take shower under the fear of ceiling falling on head.
5) Cleaning of the room and bath pathetic. Fixtures broken. TV cabinet and Dresser mirror broken.
6) The shampooing of corridor carpet was done from ages.
1) Everyday thorough cleaning of guest rooms and public areas. and the
same should be supervised.
2) Regular maintenance and spring cleaning of rooms and public area.
3) Periodic pest control and carpet shampooing.
4) Renovate the rooms with simple, easy to maintain furnitures & fixtures.
They can do wonders if maintained properly. People who travel need comfortable, clean and hassle free environment. Hope they bring in some positive changes to meet the requirements.
- Official Description (provided by the hotel):
- Walson known as erstwhile Walson Hotel, the newly refurbished Walson Spa o Tel, opened its doors to the indulgence seeking populace on 1st Sept 2010 in the city's central districts such as park street and the new market, make it a sought after location to be in. The vibrance & the exuberance of the city are at an arm's reach as major shopping markets, cinema hall, the Victoria Memorial and underground metro network and famous Hawarah station and corporate sector in Park Street all situated in the vicinity. This makes the hotel an ideal place of convenience and indulgence both for business travelers and tourists. The rooms are equipped with all the modern amenities and are luxuriously furnished o allow the patrons to sink into leisurely & delightful stay experience. ... more less
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- Also Known As:
- Bawa Walson Hotel Kolkata (Calcutta)
- Walson Spa "O" Tel Kolkata (Calcutta), India - West Bengal