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Reviews (92)
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All reviewsrooms are finevegetarian foodnice staybehaved staffhot and cold watercolonial styledarjeeling mallsuite roomcomfortable bedground floormin walkhotel is locatedexcellent locationbreakfast and dinnerroom servicerishichowrasta
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7 - 12 of 92 reviews
Reviewed 1 May 2017

This hotel is right at Chowrastha and very conveniently located. Rooms are poorly equipped. I am told that we should not expect much from hotels in such tourist places. Staff were very good and they gave us an upgrade to a suite. Before you get carried away, suite is slightly more spacious but the smell from old room and equipment is still there. Our booking included breakfast and Dinner. They prepared decent food and took a good care of us.

  • Stayed: April 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Krishna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

Hotel has a great location in the heart of the main square where tourists and locals congregate, and right at the 'Mall Market' entrance. Lots of shops and hotels all around.

Like many hotels in Darjeeling, this sits on a hillside, with a quite nice lobby (and premium rooms) on the main ground floor. The rest of the rooms are located on Basements 1 and 2, with the restaurant on the most bottom floor, in Basement 3. Expect a fair amount of stair climbing up and down to your rooms / or to the resto if you plan to eat there (like for breakfast).

Rooms are cozy enough, with big bathrooms and ample space for luggages. There are also nice sitting areas right outside the rooms on B1 and B2, which is great if the weather is clear and you get a good view of the mountains behind the hotel. However, wifi is only strongest in the lobby. Staff was friendly and helpful in letting us use the lobby computer and printer to print our tickets on our last day.

A couple of things for improvement however:

1. Hotel needs to replace their towels. While they may be clean, they are already a dark white and have stains that make you doubt their hygiene. Also, peeling back the blanket on my bed, I found hair on the sheet.

2. When we were checking out, the management didn't want to release our bill (nor help with getting our suitcases carried out–effectively trapping us) as he claimed our travel organiser had not wired the money that we had paid him for our stay. We argued that this was between him and our organiser, and a bit of an argument ensued. He eventually relented and apologised, but still not a pleasant way to end our stay! :(

Last but not least, I didn't spot a single female staff member–not in reception, housecleaning or kitchen. Unsure why that is. Not necessarily a negative, just curious, and wondered if cleanliness may have improved if there were females around?

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Service
Thank tingdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

It was wonderful experience as this property is tastefully decorated with many artifacts and statutes and paintings. The rooms are cosy comfortable and nice. The food quality and service both are excellent.

  • Stayed: February 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sunildhar21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2017

Location is very good and rooms are fine. Nice standard place to stay at Darjeeling.
I will recommend friends and family to stay there. Staffs are friendly and foods standard
ok. Everybody will like to stay there

  • Stayed: March 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank amlannandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2017

We stayed here for one night, the hotel is just on the malls, u get out of the hotel and you are in the mall.

Location :- on the mall

Rooms :- rooms are clean, rooms on each floors has a attached big corridor, the corridor has a open view of the mountains.

Food :- the hotel has a vegetarian restaurant, the food is good and tasty, you wont regret having a veg lunch/dinner here.

Staffs :- are polite and respectful

If you like to stay on the mall then it is a good option for you.

Room Tip: suites are the best rooms
  • Stayed: December 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank abhikdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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