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Reviewed 16 January 2021

An Unmatched Centrally located Tranquil Property to spend your Holidays in a Crowded & Housefull Dajeeling. Property which you can choose for peace & calmness. We can't tell this is a Hotel. If you expect you will get the 3star& 4Star facility. Then forget it. When you will book the property keep it in your mind that you are going to stay in your own bunglow, which you have prepared for your leisure.

We have spend 4Nights from 28.12.2020 to 01.01.2021. In Room No.101. Best Rooms in this Property is 105 & 101. 103. is a Suit Room.All Rooms are view Rooms. I went Darjeeling by selfdriven own car. Parked my car at Central Heritage Hotels annex building.

For us (50+ Couple) it was a Ideal & perfect accomodation. But for my son & daughter in law (please read as for young couple) may be it will not a perfect accomdation. because of bathroom & it's accessories & choice of Food. Breakfast is with very less variety. Standard of Breakfast to be improved. As well as variety food in Dinner & Lunch also very few. But taste of food was ok in limited option. We are used to go outside for lunch & dinner due to it's limited option.

More over some maintenance is required urgently to keep the property's attraction(during our stay wall plaster came out on the floor), so guest should not feel embarrassed during their stay. After all staffs are very co-operative & cordial.

Central Heritage Management should pay much more attendance to keep the Property Attractive to the boarders (specially who are planning for long stay).

This time we have spend 4 Nights. Next time I am planning to spend more time in this property. My request to the Management, please increase the variety of food in Lunch & Dinner alongwith breakfast menu.

Date of stay: December 2020
    • Value
    • Rooms
    • Service
Thank Subhendu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2020

A lovely hotel for stay for family, couples and friends. They gave us a free upgrade to a suite room on our visit. The hotel is conveniently located close to the viewpoints and the Mall, and yet away from the noise of the crowd. Make sure you check the weather before you visit Darjeeling on weather apps like climacell, or you will miss the view of Kanchenjungha and sleeping buddha.

Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank BitanM0310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kanika nagori, Owner at Central Gleneagles Heritage Resort, responded to this reviewResponded 1 February 2021

Dear Guest,
We are delighted to read your review. Happy guests are the only motivation we have :)
Thanks a lot for your compliments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2020

We stayed in the Gleneagles hotel in mid-March , 2020 for two nights. It was excellent experience. Staff is very helpful and cordial. Rooms are great, bathrooms are neat and clean. View from Window is just awesome, you get to see snow-clad mountains right from your home. It is very near to Mall as well and near Mahakal market where you can buy lot of goodies, mementos easily. Coming to restaurant it is just awesome. Buffet breakfast is great as well. Free WIFI, speed was excellent..Special mention of Kalpanaji at the reception. Thank you for your hospitality , will visit again !!

Room tip: we stayed at room 101 and 102, both are excellent!
Date of stay: March 2020
    • Value
    • Sleep Quality
    • Service
Thank AmritavaBiswas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kanika nagori, Owner at Central Gleneagles Heritage Resort, responded to this reviewResponded 1 February 2021

Dear Guest,
It is so good to read your review.

As we at Central Group strive to tailor an experience unique and memorable, it is always rewarding when our guests sense and appreciate the effort and love.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2020 via mobile

We stayed for two nights in Executive room of Central Gleneagles Resort. Awesome view from the terrace. location was very nice of the hotel. All staffs were very helpful. Food was excellent. All amenities were available in the hotel.

Date of stay: March 2020
Trip type: Travelled with family
Thank Go533655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kanika nagori, Owner at Central Gleneagles Heritage Resort, responded to this reviewResponded 1 February 2021

Thanks a lot for your high praises. It means a lot.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2020 via mobile

I came here with my friends and stayed in the suite rooms, it was just lovely with 360 degree view of mountains.
Two huge rooms and large sitting area.
Nicely cooked breakfast, with both Indian and continental cuisine.
Located right on the Mall, with zero pollution and huge walking green area with horse riding.
It was truly a dream come true, very relaxing.

Date of stay: February 2020
Trip type: Travelled with friends
Thank 630kanadb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kanika nagori, Owner at Central Gleneagles Heritage Resort, responded to this reviewResponded 28 February 2020

Dear Guest,

Thank you for your encouraging feedback here.We are pleased to learn that you thoroughly enjoyed the location and the food at the hotel. The team is glad to receive your kind appreciation about the maintenance and the hospitality offered.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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