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“Comfortable Stay, Affordable Price and Amazing Food Plus Assitance with All Travels”

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Hotel Kasturi Palace
Ranked #75 of 99 Hotels in Darjeeling
Reviewed 23 March 2015

Had gone to visit Darjeeling for a vacation with friends. Suddenly came across this hotel and made reservations and check in instantly. Since, we were new to this place, the staffs here helped us with all our travels and sight seeing. The rooms were good and comfortable, plus being a vegetarian, amazing vegetarian food for breakfast. Thanks to the staffs for all their support and the help for sightseeing and traveling around. Taking a view from the roof top early morning from this hotel is a must. great view!!

Room Tip: Rooms on the top have better view,
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  • Stayed: February 2015, travelled with friends
    • Value
    • Location
    • Service
1  Thank RanaLaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nischal G, General Manager at Hotel Kasturi Palace, responded to this reviewResponded 25 May 2015

Thank you Mr Rana for the review. We are really glad you loved our property in Darjeeling and we are really glad to have helped you. We hope we can serve you more and better in the days to come.

Nischal Gurung
General Manager
Kasturi Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (6)
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5 - 6 of 6 reviews

Reviewed 25 November 2014

I was on a vacation to Darjeeling and booked this Hotel online.It is situated on Hill Cart road.The hotel looked reasonable in the pictures posted online.When we reached the picture was entirely different.The access road was badly broken and the entrance was shabby and unwelcome.We had to hoist our bags to reach the "Hotel".On Make -my trip website this Hotel is cited as a three star facility.The word lodge is more appropriate as the place was dingy and smelly and was no more than a one star facility.The rooms were very small,the furniture was pathetic,the linen was unclean and bathrooms were horrible with non functional geysers and fungus on the walls.I had already paid three thousand online and was at a loss about what to do next after a long trip and it was already evening.The restaurant was in shambles and we had to take our meals outside.
The hotel staff was unhelpful in getting us a taxi as they always were asking a exorbitant charge usually three times the normal.Overall we got fleeced as the charges for walk in guests was Rs 1500 on enquiry which I suspect was further negotiable.
All in all a extremely disgusting and forgetful experience .
R B Kalia

  • Stayed: October 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Roopkalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nischal G, General Manager at Hotel Kasturi Palace, responded to this reviewResponded 25 May 2015

Our heartfelt apologies for the experience you had. Our hotel was in a severe renovation during your stay therefore couldn't give you the best. Hope we can serve you better in the future days to come.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kasturi Palace

Address: 51 A Hotel Kasturi Palace Cart Road | Rose Bank, Darjeeling 734102, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #75 of 99 Hotels in Darjeeling
Price Range: €48 - €71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Kasturi Palace 2*
Number of rooms: 20
Official Description (provided by the hotel):
Hotel Kasturi Palace, Darjeeling which is equivalent to a Three Star Property is a real Palace for the Tourists is naturally placed against the majestic backdrop of the mighty world's third highest mountain "Khangchendzonga" is a newly came-up property with total solution of Travel and living in Darjeeling located in the heart of the town yet away from the tumult and the din, just 1 Km before Darjeeling Railway Station and on the side of National Highway 55 next to Ava Art Gallery. The location is extremely safe and convenient. The beautiful rooftop viewpoint of the hotel offers you a never-to-forget opportunity to feast your eyes on the majesty and grandeur of the Himalayas and Darjeeling Town within 360 degree angle. The new property boasts of a lavish interior, very tastefully done and besides its spacious, comfortable and both-side view facing 20 rooms the management introduces a pure Gujarati, Jain, Marwari & South Indian restaurant with the typical food preparation made by the core chefs from the concerned region which is a unique concept in this region. ... more   less 

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