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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$44/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (6)
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Reviewed 25 November 2014

I was on a vacation to Darjeeling and booked this Hotel online.It is situated on Hill Cart road.The hotel looked reasonable in the pictures posted online.When we reached the picture was entirely different.The access road was badly broken and the entrance was shabby and unwelcome.We had to hoist our bags to reach the "Hotel".On Make -my trip website this Hotel is cited as a three star facility.The word lodge is more appropriate as the place was dingy and smelly and was no more than a one star facility.The rooms were very small,the furniture was pathetic,the linen was unclean and bathrooms were horrible with non functional geysers and fungus on the walls.I had already paid three thousand online and was at a loss about what to do next after a long trip and it was already evening.The restaurant was in shambles and we had to take our meals outside.
The hotel staff was unhelpful in getting us a taxi as they always were asking a exorbitant charge usually three times the normal.Overall we got fleeced as the charges for walk in guests was Rs 1500 on enquiry which I suspect was further negotiable.
All in all a extremely disgusting and forgetful experience .
R B Kalia

  • Stayed: October 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Roopkalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nischal G, General Manager at Hotel Kasturi Palace, responded to this reviewResponded 25 May 2015

Our heartfelt apologies for the experience you had. Our hotel was in a severe renovation during your stay therefore couldn't give you the best. Hope we can serve you better in the future days to come.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC