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“Great food, but average service”
Review of Bay View Point

Bay View Point
Ranked #60 of 6,977 Restaurants in Chennai (Madras)
Certificate of Excellence
Price range: US$15 - US$30
Cuisines: Barbecue, Chinese, Seafood
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Reviewed 27 January 2018 via mobile

Did a late booking so could not get the table with better sea view. Food taste and quality was very good, manga saru(fish) with idiyappam, Caribbean crab and ravioli all were excellent.

But service level was below par that what you expect in Taj. Courtesy amd responsivness could be better.

Note: Understand it is open air restaurant by the beach, but presence of cat is annoying.

Thank jmadhanraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 161 reviews

Reviewed 25 January 2018

My wife and I stayed at Vivanta by Taj and had dinner at Bay View and the food was excellent. The staff were very pleasant and helpful and of course the food was very good. If you are looking for seafood, then this is the place to eat. It is fresh and delicious.

Thank Jay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Buffet spread was amazing and the food lived upto the Taj dining experience. We reached late for Lunch, but the staff accommodated us and served us well until we finished. Appreciate the service. Thanks again!!!

Thank Syed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

We are a newly married couple so we wanted to spend our six months anniversary 'day' somewhere special. We selected Bay View point because of it's location and we now we regret it so much. We reserved a table and specifically mentioned we want a table with a view. It was our bad we reached 40 mins late due to traffic as we were travelling from Chennai and this place is 28kms far from the city hub.
Our first impression made us wanted to leave the place right away. When we walked into the resturant we were 'approached' not 'greeted' by a lady with short open hair who was very unfriendly. We informed about our reservation n our lateness. She was unwilling to find us a table and even after requesting to find us a table with a view or later when a table is empty to shifted to another she didn't pay any heed. We were left to find a table by ourselves and we did and it was dirty. We asked them to clear it and sat. True it was Sunday n it was crowded but we had to wait and wait till our order was taken.
When the food arrived more dissapoinment arrived. It was very average food with high price. We ordered for a lamb dish 'Pacha melagu kid lamb curry'(and the mutton was not at all tender it was hard to chew. When I pointed out the dish they offered to change it to chicken but we didn't want anything else again n suffer long waiting.
So the waiter bought a complimentary dish Lamb Sukha with flaky Paratha. To be fair the complimentary dishes were the best so far.
We left without dessert as we didn't want to wait for the order to be taken n bought in.
Overall a bad experience. Most of the staff can do with a some hospitality training specially the lady with short blunt hair. Hope they improve their service quality.
But yes the view and the location is superb!

1  Thank yashomana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017

Amazing food with a great view of the sea and live music. The chef made our food to order and the staff was very courteous.

Thank Ravisub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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