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“Don't stay here!”

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Star City Hotel & Serviced Apartments
Ranked #112 of 388 Hotels in Chennai (Madras)
Bandra, Mumbai
Level Contributor
5 reviews
5 hotel reviews
“Don't stay here!”
1 of 5 bubbles Reviewed 1 April 2010

We (two colleagues on a business) stayed at the "service" apartment for 4 nights on a business. I think the hotel used to be good – the management is slaging and therefore also the hotel. The service is terrible!: starting from the room service, the extremely slow serving breakfast, bad coffee, lack of internet (even though they said they could be provide internet for three days in a row), slow check-out (½ hour), ect. Ect.
To sum up; the place has a fancy internet page and a shiny lobby, but are very bad when you check in.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank esbenthorup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starcitychennai, Public Relations Manager at Star City Hotel & Serviced Apartments, responded to this review, 28 February 2011
Please accept our apologies for not being up to mark during your stay. Our services and our guest facilities have all been vastly improved now to better serve you. As pioneers of the Serviced Apartment concept in Chennai, we request you to visit us once again and enjoy a new standard of our starvantage hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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84 reviews from our community

Traveller rating
    33
    33
    9
    5
    4
See reviews for
42
1
5
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ottawa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 December 2008

We were looking for an "Apartment" type hotel due to the fact that we were travelling with an infant and needed access to a microwave and the likes. They had advertised "furnished Suites", which in reality were truly appalling. Money had to be paid upfront - wired to their bank in India. After three days of hell we moved out, had a VERY HARD time getting any reimbursement from them.
I have lived in India before, but was taken back by the lack of upkeep in this establishment. The plumbing in the washroom offered a trickle of water for the shower and only hot water for the sink.
The small dinette table reeked of urine in the corner. The beds were hard and the linen smelled.
And this was supposed to be their best suite!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Fr0mOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starcitychennai, Public Relations Manager at Star City Hotel & Serviced Apartments, responded to this review, 28 February 2011
In the outset, please accept our sincere apologies for any inconvenience you have had at our serviced apartment. However, with regard to the Website - all the photos that you see are all 100% genuine and the payment terms are standard as in any other serviced apartment or hotel. We invite you to try us out again and we guarantee a pleasant experience this time around.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Star City Hotel & Serviced Apartments

Property: Star City Hotel & Serviced Apartments
Address: 39 Bazullah Road | T.Nagar, Chennai (Madras) 600017, India (Formerly Star City Bazullah Road)
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #112 of 388 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): €
Number of rooms: 69
Official Description (provided by the hotel):
Star City Chennai Serviced Apartments & Villas, the first and finest Serviced Apartments in Chennai is the first choice for both business and leisure travellers and just 30 minutes away from the airport and from the Central Railway station.Combining prime locations across Chennai with modern facilities we ensure that our guests experience the maximum in comfort and convenience during their stay at any of our 5 Luxury serviced apartments and villas in T.Nagar (now managed by the internationally acclaimed hotel and resort chain - Aitken Spence Hotels) and Nungambakkam. Our superb air conditioned serviced apartments, studios, suites and independent guest house villas across Chennai offer you a choice of large one bedroom, two bedroom or three bedroom accommodations featuring spacious living and dining areas, full kitchenette facilities besides room service, restaurant, house keeping and business center facilities. All assured with a personal level of service that you won't find in any other serviced apartment hotel in Chennai. Enjoy a free breakfast everyday (depending on your stay plan), meet informally with clients or friends, conduct a board meeting, dine at our specialty Mainland China restaurant and at close of the day, relax in the comfort and space of your fully furnished service apartment in Chennai.When you stay at any of our 5 StarCity Apartment hotel & villa properties across Chennai, we're confident that you will have a comfortable and enjoyable stay and most importantly, be surprised at the great value that we offer. ... more   less 
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