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“Definitely NOT a busines hotel and poor service”

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Royal Orchid Central Jaipur
Ranked #90 of 380 Hotels in Jaipur
Jaipur, India
1 review
“Definitely NOT a busines hotel and poor service”
Reviewed 25 February 2012

I was in town for a couple of days on business and given the reviews posted here, decided to try this hotel. Very frustrating place to stay in, especially if you are on a business trip. The hotel claims to have Wi-Fi, but for the 2 days that I was there, the Wi-fi certainly did not work, despite raising this to various people within the hotel. Despite being on a high floor, there were continuous barking of dogs outside the hotel until way past midnight. Housekeeping was poor; I had to call at least 3 times over a couple of hours before someone came to clean my room. The only saving grace was the quality of food and the bell-boy who went out of his way to help. Would I stay in this hotel again ? Definitely not....

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trent1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, 27 February 2012
Dear Guest,

Greetings from Royal Orchid Central, Jaipur!

Thank you for recent stay at Royal Orchid Central Jaipur and for your valuable feedback. We are extremely sorry for the inconvenience caused to you during your recent stay. The concerns highlighted by you are grave and our management team has looked into the matter. At Royal Orchid Central, we value our guests the most and we will take every possible measure to ensure that such remote incidents are avoided and you have an enjoyable stay. We look forward to welcoming you back at Royal Orchid Central, Jaipur and giving us yet another opportunity to meet your expectations.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
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gurgaon
2 reviews
Reviewed 22 February 2012

its an amazing place to stay,the food is great,service is far too good better than some of the 5star hotels.F&B, manager Mr. Anoop Is an excellent person,you can find him always there.The hotel provided us the Traditional Lohri pooja with panjabi Dhol and we enjoyed flying kites next day.Rooms are comfortable & clean.it is centrally located near by the railway station and bus stand.Perfect place to stay.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ustaad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, 24 February 2012
Dear Guest,

Greetings from Royal Orchid Central, Jaipur!

Thank you for your recent stay at Royal Orchid Central, Jaipur and your feedback. We are extremely delighted and humbled by your comments and this will only encourage us to work harder to provide you with quality service and hospitality. We are glad we could create some great moments during your stay with us and we look forward to welcome you back at Royal Orchid Central, Jaipur.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
1 review
Reviewed 21 February 2012

We stayed at this hotel for 2 nights and the staff and service were excellent. They really cared about the quality of their service and always trying to not only meet but exceed your expectations. The food is amazing! This applied to all meals (including the breakfast). I'd recommend this hotel very highly to anyone traveling to Jaipur.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amrita999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, 22 February 2012
Dear Guest,

Greetings from Royal Orchid Central, Jaipur!

Thank you for your recent stay at Royal Orchid Central, Jaipur and your feedback. We are extremely delighted and humbled by your comments and this will only encourage us to work harder to provide you with quality service and hospitality. We are glad we could create some great moments during your stay with us and we look forward to welcome you back at Royal Orchid Central, Jaipur.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 February 2012

Nice Place. We reached here at 6 in the morning after a tiring days travel the earlier day. They gave us an early check in without any hassels. Service was quick and food is good. The bathrooms are clean and modern.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bombai_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, 22 February 2012
Dear Guest,

Greetings from Royal Orchid Central, Jaipur!

Thank you for your recent stay at Royal Orchid Central, Jaipur and your feedback. We are extremely delighted and humbled by your comments and this will only encourage us to work harder to provide you with quality service and hospitality. We are glad we could create some great moments during your stay with us and we look forward to welcome you back at Royal Orchid Central, Jaipur.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 February 2012

My travel to Jaipur was an official trip, however, since it was almost weekend, I took my family along. The reservations were pre-arranged by the client.

Although Jaipur is not new to me, the trips have been few and far in between. It took me sometime to locate the property (honestly, almost over an hour). One word to fellow travellers who have to search the property on their own - ask for directions to Collectorate Circle, and you will have it easier.

The rooms were neat and tidy. We found beds extremely comfortable, always inviting for a quick nap.

The staff was very cordial and helpful, always ready to support. The food was good. Infact, it was so good, that on the following trip, while I had to stay at another hotel, I took my family yet again to the hotel's restaurant for dinner.

Parking was an issue there though. It is extremely cramped. However, it was not really a concern since they have valet parking available, and they seem to somehow always manage it. Still, once you step out, you will notice what i mean nonetheless.

Overall, a good experience.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gauravs2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, 22 February 2012
Dear Guest,

Greetings from Royal Orchid Central, Jaipur!

Thank you for your recent stay at Royal Orchid Central, Jaipur and your feedback. We are extremely delighted and humbled by your comments and this will only encourage us to work harder to provide you with quality service and hospitality. We are glad we could create some great moments during your stay with us and we look forward to welcome you back at Royal Orchid Central, Jaipur.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Orchid Central Jaipur

Property: Royal Orchid Central Jaipur
Address: A/26 Sawai Madhosingh Marg | City Centre, Jaipur 302016, India
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#36 Luxury Hotel in Jaipur
Price Range (Based on Average Rates): €
Hotel Class:4 star — Royal Orchid Central Jaipur 4*
Number of rooms: 70
Official Description (provided by the hotel):
The Royal Orchid combines world-class comforts with proximity to the city's business centres. The hotel is equipped with 70 state-of-the-art deluxe and club rooms that feature a host of amenities to make your stay pleasant and convenient- swimming pool, gym, travel desk, 24/7 Wi-fi connectivity, DVD/LCD TVs, tea/coffee makers, hair dryers, electronic safes and mini bars. What's more, when you want to pep yourself up, just walk into Pinxx, the 24-hour coffee shop to relax and indulge. ... more   less 
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Also Known As:
Royal Orchid Central Jaipur Hotel Jaipur
Royal Orchid Central Hotel Jaipur
Jaipur Royal Orchid Central

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