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“Overall nice experience” 4 of 5 bubbles
Review of Hotel Kohinoor Continental

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Hotel Kohinoor Continental
Ranked #51 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Bengaluru, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Overall nice experience”
4 of 5 bubbles Reviewed 13 December 2011

The hotel seems to be shaped up quite well, everything went very smooth, from check in to Breakfast, room amenities. Great value for money. Suggest them to improve the check out process time. SekharRao

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Wanderer1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKohinoorMumbai, General Manager at Hotel Kohinoor Continental, responded to this review, 19 December 2011
Dear Guest,

Thank you choosing Hotel Kohinoor Continental during your recent visit to Mumbai. We are delighted to know you had a pleasant stay with us. It is very encouraging to receive your kind comments about the amenities and our service. Regarding the check out process, we appreciate you taking out time to provide us such valuable feedback which will definitely assist in improving our service further.

We will be glad to host you again during your next visit to the city and assure you of great hospitality at all times.

Warm Regards,
Abhijit Chakravarty
Kohinoor Continental Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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560 reviews from our community

Traveller rating
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    116
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Bengaluru, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 December 2011

The hotel has good ambiance and very good customer service. Its close to Airport and free pick and drop is available. The Breakfast menu is excellent including Indian and Continental. It is also easily accessible to any part of Mumbai. The rooms are quite spacious along with sofa and office table inside.

Room Tip: All rooms are good. Better to book rooms in advance for better options.
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vikasvv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKohinoorMumbai, General Manager at Hotel Kohinoor Continental, responded to this review, 19 December 2011
Dear Vikas,

Greetings from Hotel Kohinoor Continental. It is with gratitude that we are thanking you for your kind comments with regards to our service including the food spread and the convenient location. It is extremely pleasant to know that you had a comfortable stay with us and hope to serve you again during your next visit to the city.

We once again thank you for your custom and will look forward to receiving you during your next trip to the city.

Warm Regards,
Abhijit Chakravarty
Kohinoor Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlantic City, New Jersey
Level Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 26 November 2011

close to the airports in mumbai; due to the flyover construction, area gets crowded and the road is pretty difficult to cross..nice breakfast and good service

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ram232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKohinoorMumbai, General Manager at Hotel Kohinoor Continental, responded to this review, 28 November 2011
Dear Ram,

Thank you for your recent stay at Kohinoor Continental. Your kind comments about our services and menu is highly appreciated. We regret the inconvenience caused due to the ongoing construction of Mumbai Metro.

We look forward to welcoming you again at Kohinoor Continental in the near future.

Warm Regards,
Abhijit Chakravarty
Kohinoor Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 November 2011

This is a good hotel with facilities which are suitable for business travel. Plenty of electrical points in rooms. good business center.
Nice quiet bar.
Food menu could be better.
Staff is very good and professional.
Location is excellent with many offices around this hotel-helps significantly in saving travel time.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank niharswarup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKohinoorMumbai, General Manager at Hotel Kohinoor Continental, responded to this review, 15 November 2011
Dear Nihar,

Thank you for your recent stay at Kohinoor Continental and sharing your experience on this public forum. We are glad to know that you had a pleasant stay with us and your appreciation about our staff is well received. Centrally located, we constantly strive to offer our guests with the best of business and leisure amenities and a review like yours is motivating for the team to strengthen our services.

We look forward to hosting you again at Kohinoor Continental Mumbai during your next visit to the city.

Warm Regards,
Abhijit Chakravarty
Kohinoor Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 10 November 2011

I stayed here for two nights in transit for my journey from Bangalore to Udaipur. The only good thing I found about this hotel is the convenient two way airport transfers provided complimentary. The room is average. I found the length of the bed uncomfortable as even with a small height of 5ft 6in I was finding it difficult to fit in. The staff seems uninterested to work. During both checkins, the lady at the reception didn't even bother to look at me when I arrived and said that I have a reservation. I think the staff lacks basic training on how to treat the guests when they arrive. The dinner buffet was OK but not upto the mark for the price that you have to pay for it.

  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank c_b_goel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKohinoorMumbai, General Manager at Hotel Kohinoor Continental, responded to this review, 15 November 2011
Dear Mr. Goel,

Greetings from Kohinoor Continental!

Thank you for staying with us and for your feedback. We regret that you had less than a pleasant stay with us. The issues highlighted by you about our staff and buffet will be thoroughly investigated.

We would like to assure you that we take the comfort of our guests very seriously. Perhaps testament to this is the positive nature of most of the guest reviews we receive here on Tripadvisor.

Give us an opportunity to make amends for these shortcomings. We assure you of an improved stay experience on your next visit.

Warm Regards,
Abhijit Chakravarty
Kohinoor Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kohinoor Continental

Property: Hotel Kohinoor Continental
Address: Andheri Kurla Road | Andheri E, Mumbai (Bombay) 400059, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Mumbai (Bombay)
#41 Luxury Hotel in Mumbai (Bombay)
#68 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): €
Hotel Class:4 star — Hotel Kohinoor Continental 4*
Number of rooms: 137
Official Description (provided by the hotel):
Hotel Kohinoor Continental remains the foremost preferred 4 star deluxe business hotel in the commercial hub of Mumbai near the International Airport. Unlike comparable hotels in Mumbai, the Kohinoor Continental provides an intimate customer experience with an artful flare. Along with a contemporary decor, Kohinoor Continental offers you modern facilities combined with immaculate service that go a long way in making your stay memorable. ... more   less 
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Also Known As:
Kohinoor Continental Hotel Mumbai

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