I stayed here twice during the space of one week and found my experience very different on my return later in the week when I was lucky enough to be upgraded to one of the renovated rooms. I had booked a deluxe oceanview room and for my first night was offered a rather gloomy room on the 10th floor that clearly had been decorated a good 15years ago. The service remained very good and the room was also nevertheless very clean and comfortable, but when I returned two days later and was put in a newer room on the 12th floor, I was pleasantly surprised by a much more attractive room, with newer equipment and a sleek modern design (not to mention much better lighting!)
The room service food (egg white omelette + cheese cake) was delicious and I appreciated the vast variety of options. The breakfast buffet was also excellent- my main reason for returning despite the originally disappointing room. Front desk and concierge service were also both top notch- very helpful and friendly.
Beware of high internet wifi charges... 300rupees for 30minutes!
Spa was lovely, though basic.
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- Also Known As:
- Trident Nariman Point Hotel Mumbai (Bombay)
- Hilton Towers Mumbai
- Hilton Mumbai