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All reviews great location delhi darbar colaba causeway regal cinema prince of wales museum walking distance fifth floor leopold cafe this lovely hotel on demand indian breakfast breakfast room three nights manager mr clean rooms reception staff reception area
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161 - 166 of 657 reviews
Reviewed 12 July 2018

Very Friendly and service minded staff. The food variety from the kitchen and the buffe was irresistable and quite tasty too.Faultless service throughout, and efficeint management. Checkout quite smooth and without delay.Quite a safe Hotel, whether Business or private trip.

Date of stay: November 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Gulam52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeshetaS, Asst General Manager Revenue at Hotel Suba Palace, responded to this reviewResponded 1 September 2018

Dear Gulam52,

We thank you for taking the time to post a review and glad to know you had a satisfying stay at our Hotel Suba Palace, Mumbai.

We are delighted to have met your expectations in terms of various services and amenities at the Hotel. We at the Suba take utmost pride in our staff who have been trained to always go that extra mile for each of our guests as we strongly believe in the Indian ethos of ‘Atithi Devo Bhava’ which means The Guest is equivalent to God. We will make sure we convey your appreciation to our team members and take this opportunity to thank you on their behalf.

We thank you for recommending our hotel and hope you call upon us on your next visit too.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2018

Great hotel, great service, clean and excellent food. Walking distance to bazaar and Gateway of India. India is a land of tips, bring a lot of small cash as there can be 5 people carrying your 1 luggage. Can hire a driver with car to take you around Mumbai.Overall Suba Palace is excellent, will stay there again.

Room tip: Room is clean.
Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank zarinah_marican
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeshetaS, Asst General Manager Revenue at Hotel Suba Palace, responded to this reviewResponded 1 September 2018

Dear zarinah_marican,

We are humbled the way you have reviewed our Hotel and are delighted to have met your expectations in all aspects to make your ‘Stay at Suba’ a comfortable one!!

We Thank You for recommending our hotel and accept your 5 Star rating with humbleness as we also strongly believe there’s always something better to do and say !! It is guests like you who make us feel our efforts are worthwhile and makes us feel we going in the right direction.

We hope to have the pleasure of welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Fantastic location, good service and clean hotel. Convenient for shopping, medical visit and tourism. They should improve their breakfast. Checking inn should be more flexible for guests arriving early morning instead of keeping them siting at the reception

Date of stay: November 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank AmirSaary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeshetaS, Asst General Manager Revenue at Hotel Suba Palace, responded to this reviewResponded 1 September 2018

Dear Amir S,

We thank you for taking the time to post a review and glad to know you had a satisfying stay at our Hotel Suba Palace, Mumbai.

Please accept our sincere apologies for the inconvenience caused during your stay. In reference to the Breakfast, we have a rotational menu each day. However we have briefed our FNB team for a spruce up at the earliest. Also in liue of the the Early checkin, this is purely subject to availability. We at the Suba Hotels are known to be extremely flexible for each of our guest, however it is difficult for us sometimes when there is high occupancy the previous night.

We hope you do not take this incident close to your heart and give us an opportunity to serve you on your next visit and have a flawless Stay@Suba !!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

The hotel should get five stars for it's location. A great boon for anyone visiting South Mumbai. The staff is extremely cooperative, however the management needs to buck up as they take time to understand small things. The air conditioning was way off the mark, and it took me a lot of convincing to make them understand. When they did, they shifted my room promptly. Breakfast is very average, but that is all one can expect on the price you are paying. Overall, a decent stay.

Date of stay: April 2018
Trip type: Travelled on business
Thank evivek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeshetaS, Asst General Manager Revenue at Hotel Suba Palace, responded to this reviewResponded 11 August 2018

Dear evivek,

We thank you for taking the time to post a review for your stay at our Hotel Suba Palace, Mumbai.

Please accept our sincere apologies for the inconvenience caused during your stay. We have investigated the issue and the Air conditioning has developed some technical issue which has now been rectified.

We hope you do not take this incident close to your heart and give us an opportunity to serve you on your next visit and have a flawless Stay@Suba !!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018

Mumbai was our final destination of a three week tour of India. Hotel Suba Palace did not disappoint! The location is awesome. A walk away from the Gateway of India on the Arabian Sea. The neighborhood is walkable with many shops, sidewalk merchants and restaurants. We felt very safe. Mumbai is cosmopolitan with wide streets and international cuisine. The room was a decent size, clean, with large en suite. The staff were helpful. Breakfast included.

Room tip: Asked for an upper story with a window.
Date of stay: March 2018
Trip type: Travelled with family
Thank Deborah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeshetaS, Asst General Manager Revenue at Hotel Suba Palace, responded to this reviewResponded 11 August 2018

Dear DDB51,

We thank you for taking the time to post a review and glad to know you had a satisfying stay at our Hotel Suba Palace, Mumbai.

We are delighted to have met your expectations in terms of various services and amenities at the Hotel. We at the Suba take utmost pride in our staff who have been trained to always go that extra mile for each of our guests as we strongly believe in the Indian ethos of ‘Atithi Devo Bhava’ which means The Guest is equivalent to God. We will make sure we convey your appreciation to our team members and take this opportunity to thank you on their behalf.

We thank you for recommending our hotel and hope you call upon us on your next visit too.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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