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All reviewsmr singhrooftop terracewalking distancebreakfast areagateway to indiathe location is perfectsouth bombayhome away from homecomfortable staycolabanarindercolobataxistaj
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Reviewed 24 November 2017 via mobile

Having lived in Mumbai for 6 years and having been away for over 40 years, we were thrilled with our choice of hotel. The room was spacious and comfortable. The breakfast was more than satisfying with a different selection over our 5 day stay. The location was perfect for shopping, dining and just walking along the waterfront to the Gateway of India. We traveled by Uber and Olacabs and found the prices very reasonable. The manager Mr Singh was helpful and had a great sense of humour. All staff were pleasant and helpful. We will definitely be back and highly recommend this hotel if you want to be in Mumbai south.

Stayed: November 2017, travelled as a couple
1  Thank Lygia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
41Godwin, Guest Relations Manager at Hotel Godwin, responded to this reviewResponded 5 December 2017

Dear Guest,

Greetings from Hotel Godwin, Mumbai!!

We thank you for staying with us and are glad to learn that our service team has made a lasting impression on you with their hospitable services. I will convey your gracious comments to the entire team that has managed to exceed your expectations and makes this possible.

We look forward to rolling the red carpet for you once again during your future visits to our hotel!

With Warm Regards,
Hotel Godwin and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

I loved staying at Godwin. The staff especially Mr. Singh make you feel at home. Irrespective of the price, this is probably the best place to stay in south Mumbai... Rooms are great and all the auxiliary services are energetically tended to...

Stayed: November 2017, travelled on business
1  Thank DaanishG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
41Godwin, Guest Relations Manager at Hotel Godwin, responded to this reviewResponded 5 December 2017

Dear Guest,

Greetings from Hotel Godwin, Mumbai!

Thank you for taking the time to share a wonderful review on Tripadvisor. It is our constant Endeavour to provide our guests with the freshest and varied fare & quality service to ensure a memorable experience. I am delighted to know that you enjoyed the food, service and hospitality displayed by our staff.

The entire team looks forward to welcome you back.

With warm Regards,
Hotel Godwin and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

The highlight of this hotel is the rooftop bar, that gives panoramic views of South Bombay, the Gateway of India and the Sea. The rooms and service is average. Slightly small but manageable. Go for the location and proximity to Colaba.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
41Godwin, Guest Relations Manager at Hotel Godwin, responded to this reviewResponded 19 September 2017

Dear Guest,

Greetings from Hotel Godwin, Colaba!!

We thank you for appreciating our services and are pleased to learn that you experienced comfort and relaxation within in the precincts of our hotel whilst getting a good feel of the numerous shopping and dining options in the vicinity of our property.

Looking forward to see you soon at the hotel!!

With warm regards,
Hotel Godwin and Team.

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Reviewed 31 August 2017

Great location, safe neighbourhood and easy walk to the waterfront, Taj Palace Hotel, Gateway, shopping and restaurants. Stayed in 8th floor room, basic but clean with a wall of windows and gorgeous view. Room included two twin beds, a safe and a blow dryer.

The roof top restaurant and bar was the perfect place to be in the evenings with beautiful sunsets, good food and service. The staff was very friendly and accommodating and made us feel welcome all the time...

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Maneesh12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
41Godwin, Guest Relations Manager at Hotel Godwin, responded to this reviewResponded 14 September 2017

Dear Guest,

Greetings from Hotel Godwin, Mumbai!

Thank you for taking the time to share a wonderful review on Tripadvisor. It is our constant Endeavour to provide our guests with the freshest and varied fare & quality service to ensure a memorable experience. I am delighted to know that you enjoyed the food, service, and hospitality displayed by our staff.

The entire team looks forward to welcoming you back.

With warm Regards,
Hotel Godwin and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

This definitely didnt seem to be like a '3 star'...more like '1'. Honestl felt dirty staying here with the smell, kind of people who stay there (who walk around with lungis in the hall way talking loudly), etc. The elevator was smelling of urine....the rooms were smelling damp...even the bedsheets. The staff in the night were sub-standard. We were initially told that certain part of the menu (like sandwiches) were available 24/7. Came back to the hotel at 3 and they tell us 'kitchen is closed' and finally served whatever was available after a lot of asking!...Food was not good at all. The toilet had flies next to the water outlet!!!!....The only good thing about this hotel (as the rest of the reviews) is the location...Its walking distance from the Taj and quite central. Think of it only if you're single and plan to be out most of the day! Would never go back!

Room Tip: Some of the lower floors seem to be under renovation....so it may be better
  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank RobinsC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
41Godwin, Guest Relations Manager at Hotel Godwin, responded to this reviewResponded 28 August 2017

Dear Guest,

Greetings from Hotel Godwin, Mumbai!!

Thank you for your kind words about Hotel Godwin. I am so sorry you didn't enjoy your experience at the resort. I will be certain to address these issues with the management, and I hope that, upon your return, you will see a marked improvement in the service as well. we work hard and diligently to ensure our guest's satisfaction. Please be assured that such is not the norm with us and something must have gone amiss on this occasion. We hope you do not judge us by this experience alone and give us another opportunity in serving you with marked improvements in our hygiene and service culture.

I request you to provide us one more opportunity to regain confidence back in us and I promise you will notice many positive changes in your next visit.

We look forward to welcoming you back to Hotel Godwin.

With warm regards,
Hotel Godwin and Team

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