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2,148
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All reviews china house close to the airport chinese restaurant the club lounge business trip business hotel domestic airport star hotel excellent hotel room service comfortable rooms breakfast spread comfortable stay coffee shop celini soma gym
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Reviewed 15 October 2018 via mobile

Grand all the way, Rooms, The Lobby & Corridor has to offer sense of Space. Ambience is simple yet elegant.

Choice of multi speciality restaurants from Indian, Chinese & Italian offering diverse options.

My favourite place being Gourmet Store serving Devi Coffee which surely cannot be missed.

Team on arrival & restaurant is very welcoming & warm. Highly recommended

Stayed: October 2018, travelled with family
Thank Sainath V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you for taking the time out to review us and sharing your feedback.

The Grand Hyatt Mumbai is a multi dimensional lifestyle complex offering a plethora of award-winning dining and entertainment options under one roof and is very centrally located to both of Mumbai's airport terminals as well as with easy access to the commercial hub, Bandra Kurla Complex. It truly makes our day to know you appreciated our hotel, the ambiance, the facilities and services and even more our team's spirit and passion in caring for our guests. At Hyatt, our associates aim to create moments of more for all our guests and feedback like yours definitely keeps the team motivated.

The entire team looks forward to welcome you back for more such enriching experiences.


Best Regards

Puneet Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

Excellent 5 star property that has a great mix of international and local feel. Good menu and hotel choices. Excellent staff that is attentive and engaging - a tad more sometimes :-)The gym facilities and room facilities are excellent excellent

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank JayantD75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest

We truly appreciate your time to share the feedback of your stay on Trip Advisor.

I am delighted to know that you had a relaxed and comfortable stay, enjoyed the ambiance, the dining experience and interactions with the staff.

The entire team is looking forward to welcome you back for more such enriching experiences.


Best Regards

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018 via mobile

Loved the food. Ordered the Peking duck and dan dan noodles. One of my favourite chinese restaurants in Mumbai. Bhaskar and Akshata were very prompt and kind with their service. Loved it. Thanks. Will visit again

Stayed: October 2018, travelled with friends
1  Thank themanasite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you for reviewing us on Trip Advisor!

It truly makes our day to know you appreciated our hotel and the dining experience at China House our Chinese speciality restaurant. It is extremely encouraging for my entire team to read such great feedback and motivates them to continue creating moments of more for our guests. Akshata and Bhaskar are humbled by your appreciation.

The entire China House team is humbled by your appreciation and we all look forward to welcoming you back again at the Grand Hyatt Mumbai!


Best Regards

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

Every time I've stayed at this hotel, it has been for a conference or convention. My last visit was also for the same. The hotel boasts of large seating area in their ballrooms, which are located in the level below. 2000+ people can easily be accommodated, in my estimate.

The service is very good, except in the 55 East restaurant where it was a bit slow. Maybe because of the crowd. The tables at the restaurant are also rather closely arranged. Not very easy to navigate.

The rooms are okay but the one I got did not have a great view. Faced another building up front, which meant I had to keep the blinds down all through my stay. Good amenities.

Checkin/checkout was a breeze - the frontdesk folks were very professional.

  • Stayed: October 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank rajeshkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you for reviewing us on Trip Advisor and making this your home during business travel.

It truly makes our day to know you appreciated our hotel, the ambiance, the facilities and services and even more our team's spirit and passion in caring for our guests. It is extremely encouraging for my entire team to read such great feedback and motivates them to continue creating moments of more for our guests.

The entire team looks forward to welcoming you soon at the Grand Hyatt Mumbai!


Best Regards

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

Its a very well located accommodation for travel anywhere between Powai to Lower Parel, the staff is courteous and helpful although given to their busy footfall one has to be very specific in spelling specifications for e.g. a smoking or a non-smoking room. Rooms do not have in room bar, you'll have to request the front desk to fill in. Has a huge lobby with natural lighting done up in an interesting manner

Room Tip: All rooms have a city view, specify smoking / non-smoking at the time of check in
  • Stayed: August 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Nehathakur00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you for taking the time out to review us and sharing your feedback.

I am delighted to know that enjoyed the ambiance, the services extended and had a relaxed, comfortable stay. At Hyatt, our associates aim to create moments of more for all our guests and feedback like yours definitely keeps the team motivated.

The entire team looks forward to welcome you back for more such enriching experiences.


Best Regards

Puneet Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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