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Reviewed 22 January 2018

Wow. Old style grandeur and spirit combined to make what must be one of the best hotels in the world. If you think it looks amazing from the outside wait until you stay here. You then realise that it is the dedication of the staff that creates an unforgettable experience and that that is ultimately the asset that makes the difference. The attention to detail and to what will make your stay more enjoyable is amazing. This spirit can really only stem from a management culture which is uncompromising in delivering an outstanding experience which surely must be the envy of other hotels out there. Just some of the details... We asked the hotel to organise pickup from the airport and were met by chauffeur and upon arrival at the hotel greeted by name which was a nice touch. Then whisked away to the rooms by a very pleasant lady who made the check-in so easy. The stay itself was super, the restaurants are well worth visiting, if you are there on the weekend make sure you have the brunch in the Shamiana, it's fun to see the chefs really show off what they can do (!) Finally, we left Mumbai to travel by train to Goa and again the Taj showed perfection, giving us a packed breakfast to take on board and the Taj chauffeur took us to the side entrance at CSTM and helped us with all the baggage onto the train and ensured we were ok.

Room Tip: In the tower, request rooms high for the views.
  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank andreskruse68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

This place is very iconic and has had many celebrities, political figures, musicians grace this Hotel the evidence is in hallways which have photos displayed on the main floor as well on the second floor. We just went for drinks and found out that they actually have a afternoon tea service in the Sea Lounge however I do recommend reservations. They offer the traditional finger food delights to accompany any British style tea service from cucumber sandwiches to crumpets and clotted cream. There are other alternate choices to enjoy a drink in this luxurious hotel. If you have some deep pockets and wish to shop Louis Vuitton, Mont Blanc, Panerai and Rolex are some the stores you can throw your dollars around!! there are a few other boutique stores offering exclusive indian accessories and traditional clothing.

Stayed: January 2018
Thank alyd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile

Nothing much to add. I truly 5 star hotel that deserve 5 star review. Location, maintenance, service, f&b and all of this at the south tip of Mumbai. The whole experience from arriving to leaving is a 5 star experience. It’s expensive but every penny worthy. Stay at the palace part of the hotel and you well enjoy the full experience. Thanks to the staff making the stay a great experience.
Wow!

Stayed: January 2018, travelled on business
Thank Hendrik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

Position of this place is so that there is no interference of main city ,you can love this site and hotel, having all the facilities what a man want for his best stay peaceful and enjoyment ,GOOD ROOM, SERVICE,GOOD FOOD,PEACE FULL ENVIRONMENT, GOOD LOCATION, ETC

Room Tip: book it before when you want to go for it
  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Taher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018

We visited the Taj Palace for a snack lunch during a recent trip to Mumbai. The hotel is extremely impressive and is a joy to visit. The first floor dining area has lovely views over the sea and the Gateway to India. However, the food quality was extremely poor. While we expected the price of even a snack such as a chicken/cheese toastie to be relatively high we would have expected a high level of quality to match not the very poor toasted sandwich with a small handful of crisps that we received. We appreciate that you pay for the surroundings but we expect the quality of the food to reflect this quality.

  • Stayed: January 2018, travelled as a couple
    • Cleanliness
    • Service
1  Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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