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Reviews (1,125)
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Reviewed 27 June 2022 via mobile

Great service and charming hotel. Some facilities are dated and needs updating. Excellent breakfast service staff. Best part of hotel is the Dome sky bar. The energy, ambience, selection of drinks and small plates are all Excellent. The views, you have to visit to take it all in.

Date of stay: June 2022
Trip type: Travelled on business
Thank Raye N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puneet Goswami, Owner at InterContinental Marine Drive-Mumbai, an IHG Hotel, responded to this reviewResponded 27 June 2022

Dear RayeN

Thank you so much for your feedback. We are pleased to hear about your experience staying at Intercontinental Marine Drive. Guest experience is our top priority and our staff takes great pride ensuring that each guest has a memorized experience. We hope you will visit us again.

Regards
Puneet Goswami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2022

Great hotel... great service...

It was pleasure interacting with Ekta Sawant. She ensured that all my queries were answered... I was able to ask her all possible questions comfortably. She was too good... I would definitely recommend her to the mgt.

Zakir was prompt at the reception... extremely courteous and friendly...

Thank you once again...

Date of stay: June 2022
Trip type: Travelled on business
Thank Varunk1992
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puneet Goswami, Owner at InterContinental Marine Drive-Mumbai, an IHG Hotel, responded to this reviewResponded 27 June 2022

Dear Varun

Thank you so much for your feedback. We are pleased to hear about your experience staying at Intercontinental Marine Drive. Guest experience is our top priority and our staff takes great pride ensuring that each guest has a memorized experience. We hope you will visit us again.

Regards
Puneet Goswami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2022 via mobile

I’ve recently stayed over at the property and I must say the experience was absolutely exhilarating. The property is in immaculate condition with amazing and professional staff, who will ensure you have a great experience. I would like to especially thank Shruti Devne who assisted us during our check in and check out process. Shruti was extremely welcoming and her hospitality certainly gives the brand a 5 star status.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank daddemanas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puneet Goswami, Owner at InterContinental Marine Drive-Mumbai, an IHG Hotel, responded to this reviewResponded 24 June 2022

Dear daddemanas

Thank you so much for your feedback. We are pleased to hear about your experience staying at Intercontinental Marine Drive. Guest experience is our top priority and our staff takes great pride ensuring that each guest has a memorized experience. We hope you will visit us again.

Regards
Puneet Goswami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2022

If I could rate the team, I would give them 101/100. That amazing they are. Each and everyone has been wonderful and made our presence feel special. With my experience of travel, no one like them. Special mention to zakir, shruti, dharmesh,omkar,tanaya, Pratik and ekta. Any problem, they will take care even more than asked.

Breakfast options are great. Anything special one wants to eat, they will arrange it for you next day. Special mention to Merissa, prerna,dhaval and Adil.

Each and everyone, from security guards to maintenance team. Polite and helpful.

Take my word for this, they are outstanding and your stay will be memorable.

Can’t wait to return.

Big big love to all of you.

Date of stay: June 2022
Trip type: Travelled with family
Thank priyasubhashvs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puneet Goswami, Owner at InterContinental Marine Drive-Mumbai, an IHG Hotel, responded to this reviewResponded 24 June 2022

Dear Priyasubhashvs

Thank you so much for your feedback. We are pleased to hear about your experience staying at Intercontinental Marine Drive. Guest experience is our top priority and our staff takes great pride ensuring that each guest has a memorized experience. We hope you will visit us again.

Regards
Puneet Goswami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2022 via mobile

I have been staying at the Intercontinental for almost a month now. It had been a wonderful stay at the hotel and the staff at the hotel are very friendly and supportive. The hotel is in a great location, sea facing and very pleasant. Staffs are most welcoming, especially after having a tough day at work a 2 min talk with them makes the mood relaxing. A special mention about Mr. Omkar and Mr. Dharmesh at the reception, they are among the best at the hotel making every bit of the stay pleasant carrying a graceful smile in their face. One minor setback at the hotel is their wifi facility, wish it could be slightly better.

Date of stay: June 2022
Trip type: Travelled on business
Thank Ganydak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Puneet Goswami, Owner at InterContinental Marine Drive-Mumbai, an IHG Hotel, responded to this reviewResponded 20 June 2022

Dear Ganydak

Thank you so much for your feedback. We are pleased to hear about your experience staying at Intercontinental Marine Drive. Guest experience is our top priority and our staff takes great pride ensuring that each guest has a memorized experience. We hope you will visit us again.

Regards
Puneet Goswami

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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