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Reviewed 25 January 2018

Stayed at the Ibis for two nights 15th-16th of January. the stay was awesome. Right from check-in to check-out everything was superb. The Breakfast spread at the restaurant was huge & delicious. We ordered room service as well which was again brilliant & the Chef was more than happy to make something special for us outside the menu. the rooms are clean & fresh.
overall a briliant stay. Thank You Ibis Team Once Again for your hospitality.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ganapathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GauravChavan, Manager at ibis Mumbai Airport - An AccorHotels Brand, responded to this reviewResponded 29 January 2018

Dear Guest,

We are delighted to note your appreciation for our hotel, staff services and culinary offerings.

It was indeed a pleasure for us to be at your service and we look forward to your next visit very soon.

Thank you again for your patronage.

Regards,

Gaurav Chavan
Hotel Manager
ibis Mumbai Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Easy to catch early flights from this hotel, restaurant service was excellent, reception staff were very attractive and took care of guest very smoothly but we didn't find Ibis Mumbai best as compared to Ibis Goa.

Stayed: September 2017
Thank Yam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GauravChavan, Manager at ibis Mumbai Airport - An AccorHotels Brand, responded to this reviewResponded 29 January 2018

Dear Guest,

Thank you so much for the wonderful ratings and for sharing your stay experience.

We hope your next visit will be as pleasant as the previous one.

Regards,

Gaurav Chavan
Hotel Manager
ibis Mumbai Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018 via mobile

I most of the time Stay at Lemon Tree and decided to stay at IBIS Hotel. Which I consider would the worst choice.

1) Property :- is a very average looking property and quite discomfortable when it comes to calling radio cabs.

2) Rooms :- the room gives me a feeling of Bunker, specially when you look at the bathroom. I understand, budget hotel work of a competitive model but, learn from Lemon Tree.

3) Food :- the services are reduced, they provide one pager to choose food from in-room dinning. The breakfast buffet is also limited choice.

4) Staff :- Staff is polite and on the job. However, checkin is some time trouble when comes to crowd.

Stayed: January 2018, travelled on business
Thank Pushkin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GauravChavan, Manager at ibis Mumbai Airport - An AccorHotels Brand, responded to this reviewResponded 29 January 2018

Dear Guest,

Thank you for choosing ibis Mumbai Airport and for taking the time to write a feedback about your stay experience with us.

Allow me to assure you, we have well noted all the points and have addressed the same with the concerned departments for their immediate attention and improvements.

Again,we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Regards,

Gaurav Chavan
Hotel Manager
ibis Mumbai Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GauravChavan, Manager at ibis Mumbai Airport - An AccorHotels Brand, responded to this reviewResponded 29 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 January 2018

I stayed for a night in this hotel as I was in Mumbai for a convention. The hotel is very nearby to the Airport infact Walking distance, which is the major benefit for this stay. It had a great reception and a waiting lounge. All rooms are very small but are comfortable for a one night stay. All major areas are very much close by and all commute expenses can be saved. Overall a good one.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Service
Thank Deep P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GauravChavan, Manager at ibis Mumbai Airport - An AccorHotels Brand, responded to this reviewResponded 29 January 2018

Dear Guest,

We appreciate your genuine feedback of your stay with us.

Indeed, our property location is one of our strengths and we are glad that you too found it convenient to commute from here.

We look forward to serving you soon again and hope that ibis Mumbai Airport remains your preferred choice at all times.

Regards,

Gaurav Chavan
Hotel Manager
ibis Mumbai Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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