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All reviews rooftop restaurant nice hotel morning breakfast hotel is centrally located great stay rooms are clean jss ambience property doorman mr arrangements cleanliness
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Reviewed 8 March 2020 via mobile

This place is situated opposite to the jss hospital. Google maps gave right directions. We reached the hotel at about 8 pm and there’s no valet service for car parking. The doorman just stood and watched as we took our luggage by ourselves. He didn’t even offer to carry or ask if we needed help.

Checkin process was smooth and we headed for dinner after checking into the room. Room was very small. We had booked a club room. It is ok for a single night stay. Won’t recommend for longer duration. Food taste was ok. Nothing mouth watering. Beddings were comfy and we had a good sleep. Limited tv channels as well.

We were called at 7 am by reception telling us that the breakfast would be ready by7:30 and available until 10:30. Morning breakfast was TERRIBLE. Cold, empty vessels and tasteless food greeted us as we went in at 9:45 am. Coffee was bad. If stay in this hotel but give it’s food a miss anyday.

Advice to management: Ensure that there’s enough food when guests come for breakfast. You don’t want to leave them waiting for food till their appetite dies off.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank ckeerti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suraj Gowda, Owner at Urban House Sepoy Grande, responded to this reviewResponded 4 December 2020

Dear Guest,
Thank you for sharing your feedback on your recent stay with Urban House Sepoy Grande.
It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team, but most of all we are really pleased that we managed to offer you a nice & memorable holiday. We look forward to having you at Urban House Sepoy Grande again and give our hospitality a chance at another location (Residenza Samasth Palatial & Urban House Samasth Rooms & Suites). As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!
Now you have more options to book with us as our new hotel Residenza Samasth Palatial is up and ready. We would be glad to see you again.

Regards,
Kruthik Gowda,
Reservation Manager,
9108267879

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2020 via mobile

A really nice hotel, centrally located and awesome food and ambience. The rooms are clean and nice. Staffs are well behaved and helpful. Overall I recommend a stay here. The rooftop restaurant is the added flavor of this hotel.

Date of stay: January 2020
Trip type: Travelled with family
Thank saikat m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suraj Gowda, Owner at Urban House Sepoy Grande, responded to this reviewResponded 4 December 2020

Dear Guest,
Thank you for sharing your feedback on your recent stay with Urban House Sepoy Grande.
It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team, but most of all we are really pleased that we managed to offer you a nice & memorable holiday. We look forward to having you at Urban House Sepoy Grande again and give our hospitality a chance at another location (Residenza Samasth Palatial & Urban House Samasth Rooms & Suites). As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!
Now you have more options to book with us as our new hotel Residenza Samasth Palatial is up and ready. We would be glad to see you again.

Regards,
Kruthik Gowda,
Reservation Manager,
9108267879

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020 via mobile

Everything about our day spend there was fantastic. We thoroughly enjoyed food and the arrangements that you have given.Staff was very helpful and thankyou.We were very happy and this review is from all of us who attended and enjoyed the party.

Date of stay: January 2020
Trip type: Travelled with friends
Thank TRUPTHI777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suraj Gowda, Owner at Urban House Sepoy Grande, responded to this reviewResponded 4 December 2020

Dear Guest,
Thank you for sharing your feedback on your recent stay with Urban House Sepoy Grande.
It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team, but most of all we are really pleased that we managed to offer you a nice & memorable holiday. We look forward to having you at Urban House Sepoy Grande again and give our hospitality a chance at another location (Residenza Samasth Palatial & Urban House Samasth Rooms & Suites). As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!
Now you have more options to book with us as our new hotel Residenza Samasth Palatial is up and ready. We would be glad to see you again.

Regards,
Kruthik Gowda,
Reservation Manager,
9108267879

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019 via mobile

Visited the Sepoy Grande restaurant for evening dinner with friends. The restaurant is situated on the roof top but partially covered. The menu has a very good choice of food. The food was well cooked and well presented and the service was excellent. Prices were below average for the area. I would recommend this restaurant.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suraj Gowda, Owner at Urban House Sepoy Grande, responded to this reviewResponded 4 December 2020

Dear Guest,
Thank you for sharing your feedback on your recent stay with Urban House Sepoy Grande.
It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team, but most of all we are really pleased that we managed to offer you a nice & memorable holiday. We look forward to having you at Urban House Sepoy Grande again and give our hospitality a chance at another location (Residenza Samasth Palatial & Urban House Samasth Rooms & Suites). As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!
Now you have more options to book with us as our new hotel Residenza Samasth Palatial is up and ready. We would be glad to see you again.

Regards,
Kruthik Gowda,
Reservation Manager,
9108267879

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2019 via mobile

The hotel rooms are clean.The staff and service is appreciable. Special thanks to Mr. Somasundaram T V and chef
harekrishna for serving us delicious food . One of the nice hotels in mysur to stay with family and friends.
There is a medical shop, a mall, and many sari shops near hotel

Date of stay: November 2019
Trip type: Travelled with family
Thank 243meghab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suraj Gowda, Owner at Urban House Sepoy Grande, responded to this reviewResponded 4 December 2020

Dear Guest,
Thank you for sharing your feedback on your recent stay with Urban House Sepoy Grande.
It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team, but most of all we are really pleased that we managed to offer you a nice & memorable holiday. We look forward to having you at Urban House Sepoy Grande again and give our hospitality a chance at another location (Residenza Samasth Palatial & Urban House Samasth Rooms & Suites). As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!
Now you have more options to book with us as our new hotel Residenza Samasth Palatial is up and ready. We would be glad to see you again.

Regards,
Kruthik Gowda,
Reservation Manager,
9108267879

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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