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All reviews swimming pool classic room children play city life visit mysore main city spacious rooms place to stay outskirts ambience greenery md scope amenities cheers lawn housekeeping
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Reviewed 27 August 2020

The hotel staff are nice and friendly. Breakfast not bad. The room a bit small but the bed is really comfortable." "Good relaxing break.
The hotel owner Mr.Chadrashekar is very helpful and will guide u throughout your stay.

Date of stay: August 2020
    • Value
    • Sleep Quality
    • Service
Thank GaneshA305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalmahal resort, General Manager at Jal Mahal Resort & Spa, responded to this reviewResponded 7 September 2020

Dear Mr.Ganesh
Thanks for the feedback.

Regards
Jalmahal resort & spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2020

The review is based on Covid situation
Room: Booked a Classic double room. The room is spacious and clean.
Amenities: Apart from Children Play area nothing is open. There might be amenities but due to the Covid restrictions nothing is operational.
Service: They denied to carry my bag giving reason of Covid when I insisted they agreed to carry the big bag as I had a two year old baby.
Food: Hardly any options. Food is not good and very expensive. Spent 3.5K on two days food.
Surroundings: Nothing is available in the nearby vicinity. You have to travel 8+ kms for things.
Would have rated only 3* out of 5. Gave additional star as they are operational even in Covid situation.

Date of stay: August 2020
    • Rooms
    • Cleanliness
    • Service
Thank SarfarazK2108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalmahal resort, General Manager at Jal Mahal Resort & Spa, responded to this reviewResponded 25 August 2020

Dear Guest
Greetings from Jalmahal Resort.
We thank you for the feedback. Please note the present pandemic situation with restrictions has compelled us to minimize the services we provide.This applies to all indoor and outdoor activities,pool as well as to the restaurants to operate with limited menu options. Its a requirement for the guests to carry their own baggage during the covid situation, hence we update our guest to travel with minimum baggage.
On the sight seeing options, please note we are at the border of the city limits and most of the places are accessible within a radius of 8 to 10Km's.
We appreciate your rating of 4*, considering we are serving our guests at this difficult situation although its not feasible business wise and involves greater challenges.

We thank you for patronizing us and look forward for your visit once the situation becomes normal

With Warm Rergads
Arthur DCunha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2020 via mobile

Had comfortable stay . Accommodation was exceptional , the staffs and services were excellent . Place and ambience is excellent .

Food quality and taste need much spoke it was not up to the mark and need improvement.

Lastly, Divya - front desk was exceptional in her work ,made comfortable stay. Divya Helped me over the call prior to arrival and assisted once I arrived in the property. Cheers ...!!!

Date of stay: July 2020
Trip type: Travelled with family
Thank PrasadBiddu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalmahal resort, General Manager at Jal Mahal Resort & Spa, responded to this reviewResponded 3 August 2020

Dear Guest
Greetings from Jalmahal Mysore
Its our pleasure to go thru you feedback. We are glad to know that you had a pleasant stay and liked our staff. We have noted your feedback on the food part. Lets assure its one off case where may not have reached your expectations. Our sincere apologies for the same. We will definitely look in to the same.

Thank you once again and we look forward for your visit

Regards
Arthur DCunha
General Manager

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Reviewed 6 March 2020 via mobile

Good beautiful resort.........excellent ambience ... pool n restautant is great... bit outskirts but resort should be outskirts i believe if we are getting out of city life.... excellent condition n well maintained room...

Date of stay: March 2020
Trip type: Travelled with family
Thank ahamed1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalmahal, General Manager at Jal Mahal Resort & Spa, responded to this reviewResponded 8 March 2020

Dear Guest
We thank you for excellent feedback. Its indeed a pleasure to see your comments. We look forward to your visit again

Regards
For Jalmahal resort

Arthur DCunha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020 via mobile

This place is placed off the main city but only as far as a twenty minute drive to the main locations of Mysore.
Good
The food was great (both veg and non veg). The cook and the serving staff are very courteous and helpful. The surroundings are well kept and it is constantly echoing the chirpings of birds. There is also a great indoor play area but is left in explored by most guests. The eating units of the lawn restaurant is also very nice for a long meal.
Bad
The major issues is with room cleanliness. Dirty towels, poorly maintained door knobs, and there was dead insects in the bathroom as we entered. From a customer experience standpoint the staff also does not look into small aspects like offering welcome drinks to customer, extra charges for baby meals, not providing even an extra bottle of water on check out day etc. The children’s park and the swimming pool can be better maintained. The kids activities are also few given that the rides and games are not working anymore.

It is such a good place but it can be much better with some attention to these details

Date of stay: February 2020
Trip type: Travelled with family
Thank E1575GNjohnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalmahal, General Manager at Jal Mahal Resort & Spa, responded to this reviewResponded 4 March 2020

Dear Guest
We thank you for patronizing our hotel. We are glad to know you liked our hospitality,food and facilities. We sincerely apologize for not meeting your expectations in the house keeping. On the complimentary water bottles we provide one bottle per person every day. Also additional bottles are given at departure along with goodies.
On swimming pool, you will be happy to know that the resort is coming up with a baby pool.

We will definitely take the corrective measures to meet your expectations. Looking forward for your visit again

For Jalmahal Resorts,Mysuru

Arthur D'Cunha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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