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The Oberoi Cecil, Shimla
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Reviews (1,805)
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12 - 17 of 1,805 reviews
Reviewed 2 weeks ago

After arriving after a five hour journey on the amazing Toy Train from Kalka we were welcomed into this oasis of luxury. Everything about the hotel is outstanding, the public rooms, the bedrooms and the superb restaurant, where we were personally made welcome by Manager Mark Manuel, and Rajkumar Bhatia the Sous Chef who even invited us into his kitchen to give us a flavour - literally - of his superb cooking ! Vineet our waiter, looked after us superbly - he really could not have done more to make our stay absolutely perfect !
Shimla is a fascinating historic city, and a wonderful place to visit, to learn more of India's and Britain's combined history. If you do go, travel on the Toy Railway and definitely stay at the Oberoi Cecil !

Room Tip: The valley view suites are breathtaking.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank reevejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your feedback on this forum. It was a pleasure to have you stay with us. I am delighted to learn that you enjoyed you stay with us and that our services and facilities were to your satisfaction.

Your kind words of appreciation for our team especially Chef Rajkumar, Mark and Vineet are really appreciated. It’s heartening to read that we could make your trip so very special.
Thank you for your high recommendation.

The team and I look forward to the pleasure of welcoming you back when ever your travels bring you to Shimla, the 'Queen of the hills'.

Warm Regards,
Amardeep Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The service at the Oberoi Cecil is exceptional, the staff literally couldn't do enough for us. Our room was beautiful, very clean and with fabulous views from the balcony. The breakfasts were superb and again with excellent service. We used the laundry service which was also excellent. A very enjoyable stay in Shimla and if we return we'll definitely return to the Oberoi.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your Oberoi Cecil experience on this forum. It was a pleasure to have you stay with us.

I am delighted to know that you liked the views from your room of the cedar clad valley and the friendliness of the team. Your compliments for the quality of food are really appreciated.

We would love to have you and your friends visit us in the future. Please do let me know whenever you plan to head up to the "Queen of the hills" and I would be delighted to offer my personal assistance.


Warm Regards,
Amardeep Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The most exclusive of hotel in Shimla, known for its original restored, heritage,colonial charm and luxury.
Right from the warm welcome to the big surprise that we got was a free UPGRADE TO THE TOP END LUXURY SUITE. We felt like we were in the clouds.
Its prime location is just the wow factor. Right at the end of bustling Mall Road.
Shimla's only heated swimming pool.The water was just perfect.
To start with our suite was spotless with a host of amenities. Two LCD televisions one for the living room and other in the bedroom. Same with the mini bar fridge.
The bathroom was laid out with an ornate bath tub, separate shower cubical, dressing area, and his & her wash basin.
Superb quality bath amenities, towels, and bath robes.

Now coming to the main stream and pillar of this ultra luxurious grand colonial hotel.
" The Food & Beverages ":

A culinary experience at its epitome.

We had special dietary requirements like vegetarian food without onion and garlic. The staff at the restaurant saw to it that every small detail was looked into, everyday new dishes were suggested and offered for breakfast, lunch, and dinner during our three night stay.

The ultimate reward for this goes to the master mind & EXCEPTIONAL Sous Chef Mr RAJKUMAR BHATIA. This chef definitely knows that "the way to a persons heart is through the stomach " We really experienced not only service and quality in the food prepared by him,but also love for his guests and work. It was great to hear from others that Chef Raj Kumar has been now three decades with the Oberoi Group of hotels.
What more can I say about this super chef. One must experience his exquisite culinary skills in person. He has been the shining star during my stay.
When I talked to him about the " Himachali Dham Food Festival " , he not only explained its importance to us, but to our surprise he organized a special cooking class and workshop for my wife and made four authentic dishes which tasted out of this world.

I really wish that the Oberoi Group recognizes him and his services to the hotel and its guests, in a very special way.

A big thank you Mr Raj Kumar. God Bless you. All the best !

Also the in-room dining experience was nothing short of spectacular food being served in a dining table trolley with a heated oven to its boot.

Just to summarize " A Royal vacation " indeed. Dreaming of going back again and again.

Room Tip: Take the Premier Valley View Rooms
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank chetan20162016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for having spared time to share your experience on Trip Advisor. It was wonderful to have been able to look after you.

We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for your kind appreciation, specifically for the team and the service experience of the hotel. We are all very happy to have been able to make this visit a memorable one for you.

I am glad to know that you enjoyed the location of the hotel which is within the heritage zone of Shimla.Your generous comments regarding the food and team are much appreciated. I am delighted to know that you enjoyed our indoor heated swimming pool.

We are all very glad that you felt really loved at The Oberoi Cecil. Thank you for your compliments for Chef Rajkumar. I'm certain it will only inspire him to go the extra mile each time for our guests.

I do hope that we will get another opportunity to welcome you back to The Oberoi Cecil, Shimla in the near future. Please do let me know whenever you plan to visit Shimla next and I would be glad to assist you personally.

Warm Regards,
Amardeep Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Superb hotel. Staff are exceptionally friendly, helpful and thoughtful but in an unobtrusive way, and were very confident and at ease - they clearly love working here and are rightfully proud of this hotel. Food is simply brilliant, best we had in any hotel in India- the chef deserves a special mention. I cannot recommend this hotel highly enough and will be encouraging friends in the UK to stay here.

Stayed: April 2018, travelled as a couple
Thank richardscorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your Oberoi Cecil experience on this forum. It was a pleasure to have been able to look after you.

We are truly grateful for the wonderful things you have said about the hotel, food, team and services At The Oberoi, Cecil, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

Thank you for your high recommendation.

It was wonderful to have you with us as guests. Your generous words are a huge source of motivation and we look forward to have you stay with us.



Warm Regards,
Amardeep Singh



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Thanks to Oberoi Cecil me and my family had one of our most memorable holidays.
It’s a no brainer while selecting this hotel for your Shimla holiday.
First the constants:
1. Prime location and yet in a quite area of Shimla , a healthy scenic walk from the Mall road.
2. The hotel is like a heritage structure with spectacular spacious rooms offering breathtaking views.
3. This is the only hotel in Shimla offering you a indoor heated swimming pool. It was 3 deg outside and yet here we were enjoying the warm lovely temperature of the pool a perfect way to relax and unwind.
Now the variables:
1. The staff are nothing short of exceptional.
Do not go on thinking that just because it’s a 5 star property that is a done thing. I have been to a few of them to prove otherwise.
Right from the warm check in experience by Sanaj,the great food provided by Chef Rajat Bhatia, the F&B staff - Prateek who was nothing short of exceptional, Chiranjit and the other staff who made us feel so special. Inspite of selecting buffet they were so accommodating in catering to my kids culinary needs..my son who is a sea food buff, and fantastic gourmet desserts for my young daughter who felt she was a queen out of a fairytale book.
2.Even the in-room dining experience was nothing short of spectacular with your food being brought In a dining table trolley with a heated oven to boot.
3. The rooms were kept spotlessly clean by the efficient housekeeping staff who sometimes did your room twice in a day.
4. They have a fully equipped gym with a steam room attached to the pool with the ever efficient staff , especially Rampal who was always ready to help.
So if you want to stay in a Super hotel in a fantastic prime location and yet a quiet area being catered to, like royalty by the exceptional staff , without burning a big hole in your pocket , this is the place to be. Don’t even think twice !!!

Stayed: March 2018, travelled with family
Thank demirod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_Cecil, General Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your feedback on this forum. It was wonderful to have been able to look after you.

We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for your kind appreciation, specifically for the team and the service experience of the hotel. We are all very happy to have been able to make this visit a memorable one for you

Thank you for your compliments for Chef Rajkumar, Prateek Chiranjit and Rampal. I'm certain it will only inspire them to go the extra mile each time for our guests.

We are delighted to know that you found our Grand Heritage hotel to be beautiful and luxurious. It is indeed reminiscent of the rich colonial era.

It’s heartening to read that we could make your trip so very special. Whenever you plan to head up to the "Queen of the hills" and I would be delighted to offer my personal assistance.


Warm Regards,
Amardeep Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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